Kathy Shake
Customer Success Manager at Travelport | Daphne, Alabama, United States
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Kathy Shake is a dynamic Customer Success Manager at Travelport, where her superpower of relationship building shines through in every interaction. With a proven track record of managing key strategic customers such as Home Depot, Salesforce, UPS, Abbvie, Siemens, and Dell, Kathy excels in ensuring that clients not only understand but also derive maximum value from Travelport's innovative solutions. Her expertise lies in driving the effective deployment and adoption of Travelport's products, particularly focusing on desktop platforms, cloud technologies, and API solutions.
In her current role, Kathy is dedicated to developing and maintaining positive relationships with key users and influencers within travel agency locations. She takes pride in her ability to navigate complex customer needs, ensuring that business solutions are not only implemented but also embraced by the end-users. By leveraging her skills in product lifecycle management and cross-functional coordination, she leads initiatives that enhance customer satisfaction (CSAT) and foster strategic partnerships.
Kathy’s commitment to going above and beyond for her customers is evident in her proactive approach to problem-solving. She actively engages in market research to stay ahead of industry trends, ensuring that her clients are equipped with the most relevant and effective solutions. Through teamwork and strong leadership, Kathy not only drives customer success but also contributes to the overall growth and innovation at Travelport, making her an invaluable asset to the organization and its clients.
Customer Success Manager at Travelport in December 2021 to Present
Customer Success Manager at Upland Software in August 2020 to December 2021
Enterprise Account Success Manager at Dinova in June 2014 to April 2020
Program Manager, Customer Advocacy, Global HDQ at Sabre Travel Network in July 2012 to October 2013
Senior Process and Technology Consultant, U.S. & Canada at Sabre Travel Network in May 2011 to June 2012
Product Marketing Principal, Global Product Marketing at Sabre Travel Network in March 2006 to May 2011
Global Account Manager, Global Division at Sabre Travel Network in June 2001 to March 2006
Account Executive, Global Account Division at Sabre Travel Network in February 1998 to May 2001
Premier Account Executive, Eastern Division at Sabre Travel Network in June 1997 to January 1998
Senior Account Executive, Eastern Division at American Airlines in March 1992 to May 1997
Account Executive, Central Division at American Airlines in April 1990 to February 1992
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Product Lifecycle Management
Cross-functional Initiatives
Product Design
Salesforce.com
Digital Marketing
Consulting
Consultative Selling
Cross-functional Coordination
Request for Proposal (RFP)
Customer Advocacy
Product Marketing
Product Launch
Customer Satisfaction (CSAT)
Teamwork
Team Work
customer service
Customer Support
Communcations
Relationship Development
Negotiation
Online Advertising
Travel Management
Competitive Analysis
Airlines
Sabre
Business Development
SaaS
Project Management
CRM
Strategy
Market Research
Sales
Selling
Contract Negotiation
Marketing
Management
Training
Business Planning
Pricing
Strategic Planning
Integration
Sales Management
Mobile Devices
Strategic Partnerships
Business Analysis
Team Leadership
Cross-functional Team Leadership
Account Management
Customer Relationship Management (CRM)
Pricing Strategy
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Discover more about TravelportWhat is Kathy Shake email address?
Email Kathy Shake at [email protected]. This email is the most updated Kathy Shake's email found in 2026.
What is Kathy Shake phone number?
Kathy Shake phone number is 2149981434, 9726237360 and 8475374434.
How to contact Kathy Shake?
To contact Kathy Shake send an email to [email protected]. If you want to call Kathy Shake try calling on 2149981434, 9726237360 and 8475374434. (updated on May 10, 2024)
What company does Kathy Shake work for?
Kathy Shake works for Travelport
What is Kathy Shake's role at Travelport?
Kathy Shake is Customer Success Manager
What industry does Kathy Shake work in?
Kathy Shake works in the Information Technology & Services industry.
Kathy Shake Email Addresses
Kathy Shake Phone Numbers
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