Information Technology Administrator at Untracht Early
Greater New York City Area
Untracht Early
Information Technology Administrator
Greater New York City Area
Untracht Early
Senior Desktop Engineer
Florham Park NJ
Berkeley College
Lead Support Technician of New Jersey
June 2011 to October 2011
Woodland Park, NJ
Berkeley College
Support Technician
October 2008 to June 2011
Berkeley College
Help Desk Associate
July 2008 to October 2008
What company does Justin Gerbasi work for?
Justin Gerbasi works for Untracht Early
What is Justin Gerbasi's role at Untracht Early?
Justin Gerbasi is Information Technology Administrator
What industry does Justin Gerbasi work in?
Justin Gerbasi works in the Accounting industry.
📖 Summary
Information Technology Administrator @ Untracht Early Greater New York City AreaSenior Desktop Engineer @ Untracht Early Manage day to day multi-site operations of desktop and server environmentConverted entire firm to Windows 7 within first 6 monthsManage Symantec Endpoint Protection ManagerBuilt out NYC expansion office via Site to Site VPNSupport various Accounting industry software including: Various versions of Quickbooks, Quicken, Prosystem Fx Tax, Prosystem Engagement, GoFileRoom etc…Support Microsoft Office suite version 2010Build out servers to specification for useTrain all new users on policies and proceduresWrite documentation for end users on new procedures and programsMaintain technical knowledge base for IT dept.Provide extended on call support, mostly during tax seasonsBuild, deploy and maintain all images used in the firmSupport mobile devices including Blackberry, iPhone, Android through MDM platform Florham Park NJLead Support Technician of New Jersey @ Berkeley College Support users in environment running Windows Xp, Vista, and 7Troubleshoot Windows OS issues such as connectivity, drivers, software interaction, system crashes, virus removal, etc…Provide 3rd level support to the entire companyProvide support to Executive Level usersDesign and create all desktop images used systemwideRespond to Client Trouble tickets and prioritize effectivelyExpertise in Microsoft Office Suite versions 2003-2010Excellent Hardware and Software repairsSupport and configure Blackberries, smartphones and mobile devices.Install and support VPN clientsActive Directory and Group Policy ManagementMaintaing accurate record of InventoryResponsible for all major implementation projectsExpertise in creating sysprepped imagesSupport Apps-v ClientsAdminister McAfee Endpoint Encyrtion SystemAdminster Pharos Printing systemLead Technician on Windows 7 Upgrade project From June 2011 to October 2011 (5 months) Woodland Park, NJSupport Technician @ Berkeley College Managed two campuses soleyManaged classroom networks and GPOReimaged PC's on a quarter breaksPromptly responded to helpdesk ticketsDeveloped new classroom images as neededWon the Outstanding Customer Service Award for IS 08 From October 2008 to June 2011 (2 years 9 months) Help Desk Associate @ Berkeley College Forward Help Desk Logs to appropriate specialistsTake calls and attempt to resolve problemTalk over live chat service to resolve problemsWork with People Soft From July 2008 to October 2008 (4 months)
Introversion (I), Sensing (S), Thinking (T), Perceiving (P)
1 year(s), 2 month(s)
Unlikely
Likely
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