Joe Hernandez
Leader in Consulting & Professional Services at Entelligence | Charlotte Metro
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Joe Hernandez serves as the Executive Lead for the Center of Innovation (COI) at BMC Software, where he plays a pivotal role in transforming the company's Customer Success Services portfolio. With a keen focus on aligning IT strategies with overarching business objectives, Joe is dedicated to enhancing visibility and control across a unified platform. His leadership is instrumental in reducing downtime and improving service delivery efficiency, ultimately driving faster time-to-market for BMC's clients.
Under Joe's guidance, the COI is tasked with the design and deployment of innovative service offerings that empower Services Consultants and align with BMC's Autonomous Digital Enterprise (ADE) framework. This strategic initiative is designed to equip enterprises with the tools necessary for navigating the complexities of digital transformation, ensuring they remain competitive in an ever-evolving landscape. Joe’s expertise in ITIL v3, along with his proficiency in IT governance and project management, enables him to effectively oversee the centralization of planning and budgeting, providing visibility into over 95% of IT spend.
His transformational leadership style fosters a culture of collaboration and innovation, driving teams to excel in problem management and systems management. With a strong background in VMware and other industry-standard technologies, Joe is well-equipped to lead BMC's initiatives in creating a future-ready enterprise. His commitment to strategic business alignment and continuous improvement positions him as a key influencer in the IT service management domain, ensuring that BMC Software remains at the forefront of delivering exceptional value to its customers.
Leader in Consulting & Professional Services at Entelligence in July 2024 to Present
Director Center of Innovation - CTO Ambassador at BMC Software in May 2022 to June 2024
Sr. Manager - Practice Solution Lead at BMC Software in June 2017 to June 2022
Sr. Enterprise Solution Architect at BMC Software in April 2012 to June 2017
Service Management Solution Manager at Lowes in February 2009 to March 2012
Sr Solution Consultant at BMC Software, Inc. in January 2000 to January 2009
Sr Consultant at xMatters, inc in January 1998 to January 2000
Lead - Sr Tech Sys Analyst at MGM/Mirage in January 1993 to January 1998
Computer Systems Analyst at United States Air Force in January 1989 to January 1993
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ServiceNow
Sales
Partner Relationship Management
Artificial Intelligence (AI)
Microsoft PowerPoint
Program Improvement
Crisis Management
Continuous Process
Resource Development
Continuous Process Improvement
Enterprise Asset Management
Stakeholder Engagement
Team Leadership
IT Projects
IT Project & Program Management
IT Leadership
Customer Engagement
Sales Presentations
Solutions Engineering
Technical Solution Design
Transformational Leadership
Strategic Business
Business Case Preparation
Executive Visibility
Key Performance Indicators
Operations Management
Strategic Planning
Business Process Improvement
Business Analysis
IT Infrastructure Management
Global Delivery
Project Management Office (PMO)
IT Business Strategy
Project Portfolio Management
Software Development
Technology Solutions
IT Transformation
IT Risk Management
Business Strategy
IT Governance
Customer Experience
Software as a Service (SaaS)
Agile Methodologies
Coaching & Mentoring
CMDB
Cloud Computing
ITIL
IT Service Management
IT Management
Change Management
Configuration Management
BMC Remedy
Data Center
Solution Architecture
Problem Management
ISO 20000
Integration
Incident Management
Enterprise Architecture
Service Delivery
Governance
Leadership
BMC Patrol
Project Management
Release Management
SOA
IT Operations
Strategy
Information Technology
Service Desk
Service Management
Disaster Recovery
Systems Management
Management
System Deployment
Enterprise Software
IT Strategy
Pre-sales
PMP
SDLC
Solaris
Unix
Security
ITIL Certified
AIX
VMware
Virtualization
Vendor Management
Software Project Management
Software Development Life Cycle (SDLC)
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Discover more about EntelligenceWhat is Joe Hernandez email address?
Email Joe Hernandez at [email protected]. This email is the most updated Joe Hernandez email found in 2026.
What is Joe Hernandez phone number?
Joe Hernandez phone number is +17024983720.
How to contact Joe Hernandez?
To contact Joe Hernandez send an email to [email protected]. If you want to call Joe Hernandez try calling on +17024983720. (updated on October 30, 2024)
What company does Joe Hernandez work for?
Joe Hernandez works for Entelligence
What is Joe Hernandez's role at Entelligence?
Joe Hernandez is Leader in Consulting & Professional Services
What industry does Joe Hernandez work in?
Joe Hernandez works in the It Services And It Consulting industry.
Joe Hernandez Email Addresses
Joe Hernandez Phone Numbers
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