About xMatters, inc

xMatters, an Everbridge Company, is a service reliability platform that helps DevOps, SREs, and operations teams automate workflows, ensure infrastructure and applications are always working, and rapidly deliver products at scale. Our code-free workflow builder, adaptive approach to incident management, and real-time performance analytics all support a single goal: the happiness of your customers.

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Website
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Employees
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Industry
Computer Software
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Phone number
1.877.962.8877
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Headquarter
12647 Alcosta Blvd, Suite 425, San Ramon, CA 94583, US
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Founded
2000
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Keywords
Business Continuity Management, Devops, Connected Devices, It Alerting, Toolchain Integrations

xMatters, inc Alternatives

Industry
computer software
Industry
Computer Software
Industry
computer software
Industry
Computer Software
Industry
computer software
Industry
computer software
Industry
Computer Software
Industry
computer software

Frequently Asked Questions about xMatters, inc

Who are the decision makers in xMatters, inc?

The decision makers in xMatters, inc are Cameron Stewart, Charles Winiarski, Craig Gulliver, etc. Click to Find xMatters, inc decision makers emails.

What is xMatters and what services does it provide?

xMatters is a service reliability platform designed to help organizations manage their IT operations effectively. It offers services that include incident management, IT alerting, and workflow automation. By integrating with various tools and platforms, xMatters enables DevOps, Site Reliability Engineers (SREs), and operations teams to ensure their applications and infrastructure are always operational, thereby minimizing downtime and enhancing service reliability.

How does xMatters support DevOps and SRE teams?

xMatters supports DevOps and SRE teams by automating incident response workflows and providing real-time alerts. This allows teams to quickly identify and address issues before they escalate into larger problems. The platform integrates seamlessly with existing toolchains, enabling teams to streamline communication and collaboration during incidents. Additionally, xMatters offers analytics and reporting features that help teams learn from past incidents and improve their processes over time.

What industries can benefit from using xMatters?

xMatters serves a wide range of industries, including technology, finance, healthcare, and telecommunications. Any organization that relies on IT infrastructure and applications can benefit from xMatters' services. The platform is particularly valuable for businesses that require high availability and quick incident response, such as those in e-commerce, SaaS, and critical infrastructure sectors.

Can xMatters integrate with other tools and platforms?

Yes, xMatters offers extensive integration capabilities with a variety of tools and platforms commonly used in IT operations and DevOps environments. This includes popular tools like Jira, ServiceNow, Slack, and various monitoring solutions. These integrations allow teams to automate workflows and ensure that alerts and notifications are sent to the right people at the right time, enhancing overall operational efficiency.

What features does xMatters offer for incident management?

xMatters provides a comprehensive suite of features for incident management, including automated alerting, on-call scheduling, and escalation policies. Users can create custom workflows that define how incidents are handled, ensuring that the right team members are notified based on the severity and type of incident. Additionally, xMatters offers reporting and analytics tools that help teams assess their incident response performance and identify areas for improvement.

How does xMatters help with business continuity management?

xMatters plays a crucial role in business continuity management by ensuring that organizations can respond quickly and effectively to incidents that may disrupt operations. The platform enables teams to establish clear communication channels, automate incident response processes, and maintain operational visibility during crises. By facilitating timely notifications and coordinated responses, xMatters helps organizations minimize downtime and maintain service delivery even in challenging circumstances.

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