xMatters, an Everbridge Company, is a service reliability platform that helps DevOps, SREs, and operations teams automate workflows, ensure infrastructure and applications are always working, and rapidly deliver products at scale. Our code-free workflow builder, adaptive approach to incident management, and real-time performance analytics all support a single goal: the happiness of your customers.
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51-200 employees
View all xMatters, inc employees
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Computer Software
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1.877.962.8877
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12647 Alcosta Blvd, Suite 425, San Ramon, CA 94583, US
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2000
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Business Continuity Management, Devops, Connected Devices, It Alerting, Toolchain Integrations
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The decision makers in xMatters, inc are Cameron Stewart, Charles Winiarski, Craig Gulliver, etc. Click to Find xMatters, inc decision makers emails.
xMatters is a service reliability platform designed to help organizations manage their IT operations effectively. It offers services that include incident management, IT alerting, and workflow automation. By integrating with various tools and platforms, xMatters enables DevOps, Site Reliability Engineers (SREs), and operations teams to ensure their applications and infrastructure are always operational, thereby minimizing downtime and enhancing service reliability.
xMatters supports DevOps and SRE teams by automating incident response workflows and providing real-time alerts. This allows teams to quickly identify and address issues before they escalate into larger problems. The platform integrates seamlessly with existing toolchains, enabling teams to streamline communication and collaboration during incidents. Additionally, xMatters offers analytics and reporting features that help teams learn from past incidents and improve their processes over time.
xMatters serves a wide range of industries, including technology, finance, healthcare, and telecommunications. Any organization that relies on IT infrastructure and applications can benefit from xMatters' services. The platform is particularly valuable for businesses that require high availability and quick incident response, such as those in e-commerce, SaaS, and critical infrastructure sectors.
Yes, xMatters offers extensive integration capabilities with a variety of tools and platforms commonly used in IT operations and DevOps environments. This includes popular tools like Jira, ServiceNow, Slack, and various monitoring solutions. These integrations allow teams to automate workflows and ensure that alerts and notifications are sent to the right people at the right time, enhancing overall operational efficiency.
xMatters provides a comprehensive suite of features for incident management, including automated alerting, on-call scheduling, and escalation policies. Users can create custom workflows that define how incidents are handled, ensuring that the right team members are notified based on the severity and type of incident. Additionally, xMatters offers reporting and analytics tools that help teams assess their incident response performance and identify areas for improvement.
xMatters plays a crucial role in business continuity management by ensuring that organizations can respond quickly and effectively to incidents that may disrupt operations. The platform enables teams to establish clear communication channels, automate incident response processes, and maintain operational visibility during crises. By facilitating timely notifications and coordinated responses, xMatters helps organizations minimize downtime and maintain service delivery even in challenging circumstances.
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