Jim Harris
Sr. Director Managed Services and Cloud Operations at Concentrix | Plano, Texas, United States
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Jim Harris is a seasoned IT professional currently serving as the Senior Director of Managed Services and Cloud Operations at Concentrix. With over 30 years of experience in the technology sector, Jim has established himself as a transformative leader, adept at driving significant change within global enterprises. His role at Concentrix involves spearheading the managed services practice, where he leverages both private and public cloud solutions to deliver exceptional customer experience services and cutting-edge technologies.
Under Jim's leadership, Concentrix has seen a marked improvement in operational efficiency and service quality. He is known for his expertise in process and performance improvement, which has been pivotal in stabilizing and enhancing departmental performance. His strategic vision encompasses not only the implementation of effective strategies and processes but also achieving regulatory compliance and elevating customer service standards.
Jim's proficiency in budget and P&L ownership ensures that the managed services division operates within financial parameters while maximizing profitability. His extensive knowledge of Microsoft technologies, virtualization, and data center operations management allows him to effectively oversee complex IT environments. Additionally, Jim's experience with start-ups and vendor management has equipped him with the skills necessary to foster strong partnerships and drive innovation.
As a leader committed to excellence, Jim Harris continues to make significant contributions to Concentrix, positioning the company as a leader in the managed services landscape and ensuring that clients receive unparalleled support and service in an ever-evolving technological landscape.
Sr. Director Managed Services and Cloud Operations at Concentrix in January 2004 to Present
Director, IT Operations at Triton Network Systems in January 1998 to January 2002
Mgr., Network Engineering/Server Ops at Alcatel / DSC Communications in January 1995 to January 1999
Information Technology at KPMG Peat Marwick in January 1992 to January 1995
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Infrastructure architecture and planning
Security and regulatory compliance
Process and performance improvement
Departmental ‘turn around’ leadership
Budget and P&L Ownership
Cisco and Juniper Network Technologies
Microsoft technologies
Virtualization technologies
Project and product management
Customer Engagement/Consultancy
Data Center Operations Mgmt
M&A due diligence and planning
IT Integration with business
Start-ups
Leadership
Telecommunications
Vendor Management
Management
Networking
Information Technology
Data Center
Business Process Improvement
IT Operations
Disaster Recovery
Cross-functional Team Leadership
IT Strategy
Cloud Computing
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Discover more about ConcentrixWhat is Jim Harris email address?
Email Jim Harris at [email protected]. This email is the most updated Jim Harris email found in 2026.
What is Jim Harris phone number?
Jim Harris phone number is +15136463342 and +19375284641.
How to contact Jim Harris?
To contact Jim Harris send an email to [email protected]. If you want to call Jim Harris try calling on +15136463342 and +19375284641.
What company does Jim Harris work for?
Jim Harris works for Concentrix
What is Jim Harris's role at Concentrix?
Jim Harris is Sr. Director Managed Services and Cloud Operations
What industry does Jim Harris work in?
Jim Harris works in the It Services And It Consulting industry.
Jim Harris Email Addresses
Jim Harris Phone Numbers
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