Jess K
Assistant Vice President, Digital Strategy at Service Credit Union | Manchester, New Hampshire, United States
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As the Assistant Vice President of Digital Strategy at Service Credit Union, Jess K. leverages over 15 years of experience to drive innovative digital initiatives that align with the organization’s strategic goals and enhance member experiences. In her current role, Jess is responsible for providing management and strategic direction, collaborating closely with department heads and stakeholders to refine the credit union's digital strategy. Her expertise in digital experience and user-centered design allows her to translate complex technological concepts into actionable insights for team members and senior management alike.
Jess leads a dynamic digital experience department, fostering a culture of growth and development among her team. She is committed to challenging each member to reach their full potential, ensuring that the department not only meets but exceeds performance expectations. By implementing key performance indicators (KPIs) and utilizing business analysis techniques, Jess continuously evaluates the effectiveness of digital initiatives, making data-driven decisions that enhance service delivery and member satisfaction.
Her creative strategy and leadership skills are evident in her oversight of critical projects, including web development and search engine optimization (SEO) efforts that drive online engagement and visibility. Jess’s passion for learning and adapting to new trends in the digital landscape empowers her to stay ahead of industry shifts, ensuring that Service Credit Union remains a leader in providing exceptional digital experiences. Through her visionary approach, Jess K. is not only shaping the future of digital strategy at Service Credit Union but also setting a standard for excellence in the financial services industry.
Assistant Vice President, Digital Strategy at Service Credit Union in February 2024 to August 2025
Senior Vice President, Digital Strategy at Bristol County Savings Bank in August 2023 to February 2024
Vice President, Digital Strategy at Bristol County Savings Bank in July 2019 to August 2023
Digital Marketing Consultant at Freelance in June 2006 to January 2023
Vice President, Digital Marketing at Bristol County Savings Bank in July 2018 to July 2019
Marketing Director at DockYard, Inc. in January 2017 to November 2017
Director of Digital Marketing at Wellesley College in July 2014 to July 2016
Director of Social Media at Hamilton College in July 2012 to July 2014
Director of Web Communication at Suffolk University in August 2008 to May 2012
Marketing Manager at The Education Resources Institute in February 2007 to August 2008
Communications Associate at Federation for Children with Special Needs (FCSN) in February 2000 to February 2007
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Emerson College, MA,Integrated Marketing Communication,, January 2005 to January 2007
Northeastern University, BS,Communications,, January 1996 to January 2001
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Paid Search Campaigns
Conference Presentations
Web Content Writing
Blog Marketing
Annual Giving
Crowdfunding
Fundraising
Grassroots Marketing
Nonprofit Marketing
Education Marketing
Content Creation
Marketing Research
Social Media Strategy
Marketing Strategy
Social Media
Content Strategy
Team Management
Digital Product Development
Digital Experience
Leadership
Integrated Marketing
Strategic Thinking
Digital Strategy
Project Management
Analytical Skills
Strategy
Competitive Analysis
Strategic Technology Planning
Creative Strategy
Web Development
Web Analytics
Contract Management
Writing
Branding
Market Research
Product Development
User Journeys
KPI Reporting
Budgeting
Third-Party Vendor Management
User Personas
Pay Per Click (PPC)
Social Media Advertising
Customer Acquisition
Budget Management
Consumer Behavior
Product Promotion
Product Road Mapping
Product Leadership
Key Performance Indicators
Change Management
Business Analysis
Product Management
Business Strategy
Mobile Banking
Banking
Banking Software
Internet Banking
Search Engine Optimization (SEO)
Social Media Marketing
Email Marketing
Strategic Planning
Strategic Communications
Digital Marketing
Google Adwords
Google Analytics
Social Networking
Marketing Analytics
Lead Generation
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Discover more about Service Credit UnionWhat company does Jess K work for?
Jess K works for Service Credit Union
What is Jess K's role at Service Credit Union?
Jess K is Assistant Vice President, Digital Strategy
What is Jess K's personal email address?
Jess K's personal email address is j****[email protected]
What is Jess K's business email address?
Jess K's business email address is jess.k@***.***
What is Jess K's Phone Number?
Jess K's phone (603) ***-*371
What industry does Jess K work in?
Jess K works in the Banking industry.
Jess K Email Addresses
Jess K Phone Numbers
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