Jedadiah Combs
Director Operational Excellence at ResultsCX | Kenova, West Virginia, United States
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As the Director of Operational Excellence at ResultsCX, Jedadiah Combs plays a pivotal role in enhancing organizational efficiency and driving continuous improvement initiatives. With a focus on building a robust Enterprise process library, Jedadiah is dedicated to developing a comprehensive management system that streamlines operations across the organization. His expertise in call centers and customer service allows him to effectively support functional area and executive leaders, ensuring that processes are not only effective but also adhered to consistently.
Jedadiah’s current projects involve collaborating with cross-functional teams to identify gaps in existing processes and implement innovative solutions that optimize performance. By leveraging his skills in product management and team leadership, he fosters a culture of collaboration and accountability, empowering his team to take ownership of their roles in the continuous improvement journey. His commitment to customer satisfaction and retention is evident in his strategic approach to troubleshooting and vendor management, ensuring that the needs of both clients and employees are met.
Through initiatives like 360 feedback and targeted training programs, Jedadiah is not only enhancing operational processes but also nurturing a workforce that is engaged and motivated. His ability to blend analytical thinking with a customer-centric mindset positions him as a key driver of success at ResultsCX, where he is committed to solving problems and serving his team and network every day. In an industry that demands agility and responsiveness, Jedadiah Combs exemplifies the leadership needed to navigate challenges and seize opportunities for growth.
Director Operational Excellence at ResultsCX in February 2019 to Present
Sr. Manager, Customer Experience (Continuous Improvement/Operational Excellence) at ResultsCX in January 2017 to February 2019
Change Leader; Customer Experience at DIRECTV in September 2014 to December 2015
Change Agent; Customer Experience at DIRECTV in November 2013 to September 2014
Customer Care Operations Manager (Customer Retention) at DIRECTV in November 2013 to September 2014
Team Leader at DIRECTV in July 2012 to November 2013
Retail Sales Manager at Verizon Wireless in August 2009 to December 2011
Collections Account Specialist/Reporting Analyst at GC Services in January 2007 to August 2010
Sergeant (E5) at US Army in August 2002 to August 2006
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Performance Management
Business Coaching
Performance Improvement
Coaching
Telecommunications
Call Centers
Wireless
Management Consulting
Mobile Devices
Integration
Product Management
Troubleshooting
Project Management
Team Leadership
Customer Service
360 Feedback
Performance Appraisal
Key Performance Indicators
Process Consulting
Data Analysis
Constructive Feedback
Multi-rater Feedback
Employee Relations
Employee Engagement
Vendor Management
focus management
Customer Experience
Agile Methodologies
Customer Retention
Sales
Microsoft Office
Leadership
Sales Management
Team Building
Process Improvement
Leadership Development
Team Management
Change Management
Accountability
Time Management
Training
Customer Satisfaction
Management
Customer Relationship Management (CRM)
Program Management
Recruiting
Business Process Improvement
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Discover more about ResultsCXWhat is Jedadiah Combs email address?
Email Jedadiah Combs at [email protected] and [email protected]. This email is the most updated Jedadiah Combs email found in 2026.
What is Jedadiah Combs phone number?
Jedadiah Combs phone number is +13049627899.
How to contact Jedadiah Combs?
To contact Jedadiah Combs send an email to [email protected] or [email protected]. If you want to call Jedadiah Combs try calling on +13049627899. (updated on November 04, 2024)
What is Jedadiah Combs net worth?
Jedadiah Combs has an estimated net worth of $75,000 to $99,999
What company does Jedadiah Combs work for?
Jedadiah Combs works for ResultsCX
What is Jedadiah Combs's role at ResultsCX?
Jedadiah Combs is Director Operational Excellence
What industry does Jedadiah Combs work in?
Jedadiah Combs works in the Outsourcing And Offshoring Consulting industry.
Jedadiah Combs Email Addresses
Jedadiah Combs Phone Numbers
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