Isabel Hofmann
UX Research Lead, Customer Marketplace Insights at Verizon | New York, New York, United States
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Isabel Hofmann serves as the UX Research Lead for Customer Marketplace Insights at Verizon, where she leverages her extensive background in Human Factors and Human-Computer Interaction to drive innovative solutions that enhance user experiences. In her current role, Isabel is responsible for owning the research roadmap, which is pivotal in guiding the ideation and development of features aimed at redesigning legacy software, web, and mobile user interfaces. Her expertise in assessing human performance and multi-tasking abilities allows her to conduct in-depth qualitative research that informs design decisions, ensuring that the end products are not only functional but also intuitive and user-friendly.
Isabel excels in managing stakeholder relationships and developing robust feedback channels, which are essential for fostering ongoing communication and collaborative decision-making across product teams. By acting as a liaison between leadership stakeholders and the design team, she ensures that insights derived from user scenarios and cognitive ergonomics are effectively translated into actionable strategies. Her proficiency with tools like Figma enhances her ability to visualize and communicate complex ideas, making her a vital asset in the product development lifecycle.
Currently, Isabel is spearheading key projects that focus on optimizing user interactions and improving overall usability within Verizon’s digital ecosystem. Her solution-driven approach, combined with her passion for creating intelligently designed experiences, positions her as a thought leader in the field of UX research. As she continues to push the boundaries of user experience, Isabel remains committed to delivering insights that not only meet business objectives but also resonate with users on a deeper level.
UX Research Lead, Customer Marketplace Insights at Verizon in December 2022 to Present
Head of Product Ops, Design & Research at REEF in January 2022 to December 2022
Senior Associate, User Experience Research at REEF in September 2021 to January 2022
Senior Analyst, Performance Management at REEF in May 2021 to September 2021
Product Analyst, E-Commerce Analytics at Chewy in August 2019 to April 2021
User Experience Researcher at University of Central Florida in December 2015 to May 2019
Human Factors Researcher at University of Central Florida in December 2015 to May 2019
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Columbia University in the City of New York, Boot Camp, January 2020
University of Central Florida, B.S. Psychology, January 2015 to January 2019
Columbia University in the City of New York, Professional Program, January 2020 to January 2021
University of Central Florida, Bachelor of Science in Psychology, January 2015 to January 2019
HarvardX, Professional Certificate, January 2021
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Data Entry
Data Analysis
Research
Automation
Data Collection
User Experience (UX)
Human Factors
User Interface Design
Usability
Wireframing
Storyboarding
IBM SPSS
Microsoft Excel
Microsoft Office
Figma (Software)
Adobe XD
SPSS
SQL
Leadership
Spanish
English
Human Factors Analysis
Cognitive Ergonomics
Human Performance
EEG
UX Research
Miro
User Experience Testing
User-centered Design
Design Research
Usability Testing
Public Speaking
Qualitative Research
Psychology
Communication
Microsoft Word
Prototyping
User Scenarios
Statistical Analysis
Analytics
Lean UX
Human Factors Engineering
Microsoft PowerPoint
Organizational Psychology
InVision
User Experience Design (UED)
Project Management
Design
Product Design
Web Design
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Discover more about VerizonWhat is Isabel Hofmann email address?
Email Isabel Hofmann at [email protected] and [email protected]. This email is the most updated Isabel Hofmann's email found in 2026.
What is Isabel Hofmann phone number?
Isabel Hofmann phone number is 9546109432.
How to contact Isabel Hofmann?
To contact Isabel Hofmann send an email to [email protected] or [email protected]. If you want to call Isabel Hofmann try calling on 9546109432. (updated on May 10, 2024)
What company does Isabel Hofmann work for?
Isabel Hofmann works for Verizon
What is Isabel Hofmann's role at Verizon?
Isabel Hofmann is UX Research Lead, Customer Marketplace Insights
What industry does Isabel Hofmann work in?
Isabel Hofmann works in the Retail industry.
Isabel Hofmann Email Addresses
Isabel Hofmann Phone Numbers
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