Hilmi Al Risheh
Sr. Manager - Networks & Operations at Agility | Salmiya, Hawalli, Kuwait
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Hilmi Al Risheh is a seasoned professional with 17 years of extensive experience in the Global IT Infrastructure field, currently serving as the Manager of IT Infrastructure Operations at Agility. In this pivotal role, Hilmi oversees both the IT Infrastructure operations and the Network Design and Implementation Units, ensuring that the organization maintains a robust and secure network environment. His expertise in building ITIL frameworks and processes has been instrumental in enhancing operational efficiency and service delivery across the organization.
Hilmi is responsible for setting the network design standards that encompass critical areas such as Network Security, Network Load Balancing, and the Core & Distribution Network Layers. His strategic vision extends to the design, standardization, implementation, and operation of branch network connectivity, ensuring seamless communication and data flow across all locations. By leveraging his profound knowledge in Network Monitoring Tools and Major Incident Management, he adeptly navigates complex challenges, ensuring minimal downtime and optimal performance.
In addition to his operational responsibilities, Hilmi is an active researcher in the field of Artificial Intelligence, with a focus on Machine Learning, Neural Networks, Robotics, and Computational Intelligence optimization. This unique blend of IT infrastructure expertise and AI research positions him at the forefront of technological advancements, allowing Agility to harness innovative solutions that drive business growth. His ambitious and process-oriented approach, coupled with strong team leadership skills, empowers his team to excel in a dynamic environment, ultimately contributing to Agility’s mission of delivering exceptional logistics and supply chain solutions worldwide.
Sr. Manager - Networks & Operations at Agility in October 2022 to Present
Manager - IT Infrastructure Operations at Agility in August 2018 to November 2022
Assistant Manager - IT Service Excellence at Agility in July 2015 to July 2018
Network Team Leader - IT Service Excellence at Agility in August 2010 to June 2015
Network Administrator - IT Service Excellence at Agility in March 2009 to July 2010
Command Center Engineer at Agility in November 2007 to February 2009
NOC Engineer at Agility in November 2006 to October 2007
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De Montfort University, Master of Science - MS, January 2018 to January 2021
An-Najah National University - Nablus, Electrical Engineering, January 2001 to January 2006
Ikhlas Secondary School, Secondary Certificate, January 1994 to January 2001
Ikhlas Secondary School, Secondary Certificate, January 1994 to January 2001
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Football Analysis
Artificial Intelligence (AI)
ITIL Service Design
Data Center Management
Major Incident Management
Change Management
Project Management
Data Center Operations
Process Design
Wireless Technologies
WAN Optimisation
Global Network Operations
ITIL Service Operations
Routing
LAN Switching
Wireless Networking
Network Security
Network Load Balancing
Datacenter Monitoring
System Monitoring
Network Monitoring Tools
Reporting
Ticket Management
Switches
ITIL
Network Administration
Security
Data Center
Network Design
IT Management
Troubleshooting
Firewalls
Infrastructure
Disaster Recovery
IT Audit
Incident Management
Machine Learning
Robotics
Matlab
Python
Team Leadership
Management
Team Management
Leadership
NOC
Computational Intelligence
Neural Networks
NOC Management
C++
Java
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Discover more about AgilityWhat is Hilmi Al Risheh email address?
Email Hilmi Al Risheh at [email protected]. This email is the most updated Hilmi Al Risheh's email found in 2026.
What is Hilmi Al Risheh phone number?
Hilmi Al Risheh phone number is 0096597162390.
How to contact Hilmi Al Risheh?
To contact Hilmi Al Risheh send an email to [email protected]. If you want to call Hilmi Al Risheh try calling on 0096597162390.
What company does Hilmi Al Risheh work for?
Hilmi Al Risheh works for Agility
What is Hilmi Al Risheh's role at Agility?
Hilmi Al Risheh is Sr. Manager - Networks & Operations
What industry does Hilmi Al Risheh work in?
Hilmi Al Risheh works in the Logistics & Supply Chain industry.
Hilmi Al Risheh Email Addresses
Hilmi Al Risheh Phone Numbers
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