Helen Ramirez

Q: What is Helen Ramirez email address?

Email Helen Ramirez at helen.ramirez@firstcitizens.com. This email is the most updated Helen Ramirez email found in 2026.

Q: How to contact Helen Ramirez?

To contact Helen Ramirez send an email to helen.ramirez@firstcitizens.com. If you want to call Helen Ramirez try calling on +15596415359. (updated on October 30, 2024)

Sr. Manager/Director, Operational Risk Management at First Citizens Bank | Greater Phoenix Area

About Helen Ramirez

Helen Ramirez serves as the Director of Technology, Governance & Reporting in Third Party Risk Management at First Citizens Bank, where she leverages her extensive experience in Operations, Fraud and Risk Management, and Regulatory Compliance to enhance the bank's risk management framework. In her current role, Helen is instrumental in overseeing the Third-Party Risk Management (TPRM) Program, ensuring that all projects and program workstreams align with the bank’s strategic objectives. Her responsibilities encompass a broad range of activities, including budget oversight, headcount management, and the coordination of remediation efforts, which are critical for maintaining compliance and operational integrity.

Helen's leadership style is characterized by her ability to foster collaboration and drive innovation, making her a key player in transforming the TPRM landscape. She empowers her team to adopt a growth mindset, encouraging agile leadership and adaptability in a rapidly changing regulatory environment. By implementing effective business process improvements, she has successfully streamlined operations, resulting in enhanced efficiency and reduced risk exposure.

In addition to her operational responsibilities, Helen plays a pivotal role in preparing organizational materials and business unit updates, ensuring that stakeholders are informed and engaged in the TPRM initiatives. Her persuasive communication skills and strategic vision enable her to effectively advocate for necessary changes and improvements within the organization. As a Chief of Staff, she is also responsible for annual planning activities, where her expertise in workforce planning and project management shines, driving results that align with First Citizens Bank's commitment to excellence in risk management. Through her leadership, Helen continues to set a high standard for performance and accountability in Third Party Risk Management.

Helen Ramirez Work

Sr. Manager/Director, Operational Risk Management at First Citizens Bank in January 2025 to Present

Director / Chief of Staff - Business Operations Support - Third Party Risk Management at Silicon Valley Bank, a Division of First Citizens Bank in March 2023 to December 2024

Director / Chief of Staff to the Head of Third Party Management & Workforce Evolution at Silicon Valley Bank in January 2022 to March 2023

Helen Ramirez Skills

Agile Leadership

Leader of People Leaders

Chief of Staff

About Helen Ramirez's Current Company

First Citizens Bank

Discover more about First Citizens Bank

Frequently Asked Questions about Helen Ramirez

What is Helen Ramirez email address?

Email Helen Ramirez at [email protected]. This email is the most updated Helen Ramirez email found in 2026.

What is Helen Ramirez phone number?

Helen Ramirez phone number is +15596415359.

How to contact Helen Ramirez?

To contact Helen Ramirez send an email to [email protected]. If you want to call Helen Ramirez try calling on +15596415359. (updated on October 30, 2024)

What company does Helen Ramirez work for?

Helen Ramirez works for First Citizens Bank

What is Helen Ramirez's role at First Citizens Bank?

Helen Ramirez is Sr. Manager/Director, Operational Risk Management

What industry does Helen Ramirez work in?

Helen Ramirez works in the Banking industry.