Haytham Awad
Lync support Engineer at Microsoft | Giza, Al Jizah, Egypt
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Haytham Awad is a seasoned Support Escalation Engineer at Microsoft, specializing in Lync support and consulting for Premier customers. With a robust background in the computer software industry, Haytham has honed his expertise in critical areas such as Active Directory, Microsoft SQL Server, and Lync Server 2010. His role involves not only troubleshooting complex technical issues but also providing strategic guidance to enhance customer experiences and optimize their use of Lync, now known as Skype for Business.
In his current position, Haytham is instrumental in managing high-stakes projects that require a deep understanding of telecommunications and server management. His strong analytical skills and problem-solving abilities enable him to dissect intricate challenges and deliver effective solutions swiftly. Haytham’s commitment to customer relationship management ensures that he builds lasting partnerships with clients, helping them navigate the evolving landscape of communication technologies.
A graduate with a Bachelor of Science in Telecommunications Engineering from Helwan University, Haytham combines his technical acumen with leadership capabilities. He actively contributes to team management and global talent acquisition initiatives, fostering a growth mindset within his team. His dedication to continuous improvement and professional development is evident in his proactive approach to learning and adapting to new technologies, ensuring that he remains at the forefront of industry advancements. Through his work, Haytham not only supports Microsoft’s mission to empower every person and organization on the planet but also plays a pivotal role in shaping the future of enterprise communication solutions.
Lync support Engineer at Microsoft in March 2014 to Present
Skype for business and Teams Sr.Support Escalation Engineer at Microsoft in April 2016 to Present
Solution Manager at Orange Business Services in March 2013 to March 2014
Microsoft Senior Messaging and System Engineer at Orange Business Services in April 2009 to January 2013
Microsoft Customer Service Team Leader at Xceed in February 2008 to May 2009
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Business Strategy
Business Development
Business Administration
Global Management
Active Directory
Servers
Windows Server
Software Installation
IIS
Microsoft Exchange
DHCP
XML
CCNA
DNS
Web Services
Group Policy
ITIL
Team Management
Business Analysis
Project Planning
IT Management
Microsoft CRM
Management
SharePoint
Microsoft SQL Server
CRM
Integration
SCCM
Lync Server 2010
TMG
Solution Architecture
Team Leadership and Coaching
Setting and managing performance criteria
Leadership
Effective planning and resource management
Problem Solving
Analytical Skills
Communication
Self Motivated
growth mindset
High Ownership
Lead Generation
Global Talent Acquisition
Microsoft Teams
Hybrid Cloud
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Discover more about MicrosoftWhat is Haytham Awad email address?
Email Haytham Awad at [email protected]. This email is the most updated Haytham Awad email found in 2026.
What is Haytham Awad phone number?
Haytham Awad phone number is +18327175034.
How to contact Haytham Awad?
To contact Haytham Awad send an email to [email protected]. If you want to call Haytham Awad try calling on +18327175034. (updated on October 29, 2024)
What company does Haytham Awad work for?
Haytham Awad works for Microsoft
What is Haytham Awad's role at Microsoft?
Haytham Awad is Lync support Engineer
What industry does Haytham Awad work in?
Haytham Awad works in the Government Administration industry.
Haytham Awad Email Addresses
Haytham Awad Phone Numbers
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