Guru Perumal
Program Architect & Delivery Manager at City of Boroondara | Greater Melbourne Area
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Guru Perumal is an accomplished Solutions Architect at the City of Boroondara, bringing over 18 years of extensive experience in delivery management and solution architecture, particularly within the realms of Customer Experience (CX), Customer Relationship Management (CRM), and Enterprise Resource Planning (ERP) applications. His current role as a Program Solutions Architect is pivotal in the core legacy systems transformation initiative under the Transforming Boroondara program. This ambitious project aims to modernize and enhance the city’s digital infrastructure, ensuring that local government services are more efficient, accessible, and responsive to the needs of the community.
Guru's expertise in business analysis and requirements analysis allows him to effectively bridge the gap between technical solutions and business objectives, ensuring that the systems implemented are not only innovative but also aligned with the strategic goals of the organization. His proficiency in solution architecture and integration is instrumental in designing robust systems that facilitate seamless data flow and interoperability among various applications. With a strong foundation in quality assurance and agile methodologies such as Scrum, Guru ensures that projects are delivered with high standards and within timelines.
Moreover, his technical skills in JavaScript and XML enhance his ability to develop and implement customized solutions that improve user experience and operational efficiency. As a leader in the local government sector, Guru is dedicated to leveraging cloud technology to optimize service delivery, ultimately enhancing the customer experience for Boroondara's residents. His commitment to continuous improvement and innovation positions him as a key player in driving transformational change within the organization.
Program Architect & Delivery Manager at City of Boroondara in September 2024 to Present
Solutions Architect at City of Boroondara in May 2023 to September 2024
Senior Manager at Deloitte Australia in October 2020 to April 2023
Solution Delivery Manager at Ekulus Consulting in December 2019 to October 2020
Cloud Competency & Delivery Lead CX at Ekulus Consulting in December 2017 to December 2019
Delivery Lead at Bank of Guam in April 2017 to June 2019
Principal Consultant CX at Victoria University in October 2017 to December 2018
Principal Consultant CX at Ekulus Consulting in June 2014 to December 2017
Principal Consultant (Oracle Sales & Service Cloud - CRM/CX Solution) at BMW Australia in June 2016 to January 2017
Principal Consultant (Oracle Sales Cloud - CRM Solution) at Telstra in October 2015 to July 2016
Principal Consultant (Oracle Service Cloud - Knowledge Management Solution) at AMP in July 2015 to December 2015
Delivery Lead (Oracle Sales Cloud - Single Customer View Solution) at IOOF Holdings Ltd in November 2014 to May 2015
Principal Consultant - NABView CRM/Single Customer View Solution - Oracle CRM On Demand and SIEBEL at National Australia Bank in May 2012 to September 2014
Principal Business Consultant, Oracle Cloud CRM at CRMIT in May 2010 to September 2014
Senior Consultant - CRM Solution using Oracle CRM On Demand at Suncorp Group in May 2011 to April 2012
MBA General Mgmt at University of Liverpool in September 2008 to September 2009
Assistant Systems Engineer at Tata Consultancy Services in September 2006 to September 2008
ECE Student at Mepco Schlenk Engg College in January 2002 to January 2006
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Enterprise Architecture
Business Analysis
Requirements Analysis
Agile Methodologies
SDLC
Team Management
Solution Architecture
Business Process
Integration
Quality Assurance
Project Management
Business Requirements
JavaScript
Oracle
Management
CRM
User Acceptance Testing
PL/SQL
Testing
Databases
XML
Scrum
Analysis
Requirements Gathering
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Discover more about City of BoroondaraWhat is Guru Perumal email address?
Email Guru Perumal at [email protected]. This email is the most updated Guru Perumal email found in 2026.
How to contact Guru Perumal?
To contact Guru Perumal send an email to [email protected]. (updated on October 23, 2024)
What company does Guru Perumal work for?
Guru Perumal works for City of Boroondara
What is Guru Perumal's role at City of Boroondara?
Guru Perumal is Program Architect & Delivery Manager
What is Guru Perumal's Phone Number?
Guru Perumal's phone (**) *** *** 126
What industry does Guru Perumal work in?
Guru Perumal works in the Business Consulting And Services industry.
Guru Perumal Email Addresses
Guru Perumal Phone Numbers
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