Greg Rains
Director, Internal Partner Enablement & Servicing at Discover Financial Services | Greater Chicago Area
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As the Director of Emerging Partner Enablement & Servicing at Discover Financial Services, Greg Rains plays a pivotal role in shaping the future of B2B partnerships within the rapidly evolving payments landscape. With a strong focus on enhancing the partner experience, Greg has spearheaded initiatives that not only streamline distribution processes but also reimagine the customer journey to meet and exceed competitive benchmarks. His leadership in cross-functional teams has been instrumental in driving business process improvements and automation, ensuring that Discover remains at the forefront of innovation in payment systems.
One of Greg's key projects includes the successful collaboration with Apple Pay and Apple Cash, where his strategic thinking and creative problem-solving skills have led to the development of products that resonate with millions of users. By prioritizing value-driven, customer-centric product development, he has consistently delivered solutions that enhance user experiences while driving profitability and scalability for the organization.
Greg's expertise in business process optimization and internal communications has enabled him to foster a culture of collaboration and continuous improvement within his teams. His adeptness in the software development life cycle (SDLC) ensures that new initiatives are not only well-conceived but also effectively executed, aligning with Discover's overarching goals. As the payments industry continues to evolve, Greg Rains remains a key player in navigating these changes, leveraging his extensive knowledge and skills to build robust partnerships that drive mutual success.
Director, Internal Partner Enablement & Servicing at Discover Financial Services in May 2023 to Present
Director, Head of Emerging Products & Solutions at Discover Financial Services in August 2021 to May 2023
Senior Manager, Digital & Emerging Products at Discover Financial Services in January 2019 to August 2021
Senior Manager, Strategic Business Development at Discover Financial Services in March 2016 to January 2019
Manager, Global Products & Solutions at Discover Financial Services in September 2014 to March 2016
Consultant, Research & Development (Network Payments Infrastructure) at Discover Financial Services in May 2013 to September 2014
Project & Process Manager, Enterprise Process Optimization (Merchant Onboarding) at Vantiv in January 2013 to May 2013
Senior Manager, Merchant Onboarding & Support at Vantiv in October 2011 to January 2013
Conversion Manager, Merchant Services at Vantiv in July 2008 to October 2011
Associate, Project Manager at Convergys in September 2007 to June 2008
Management Trainee at Cintas Corporation in July 2006 to September 2007
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Product Management
Electronic Payments
Financial Services
Payment Card Processing
Cross-functional Team Leadership
Operations Management
Customer Experience
Employee Engagement
Requirements Analysis
Business Requirements
Continuous Improvement
Payment Solutions
Strategic Partnerships
Outsourcing
Creativity and Innovation
Agile Project Management
Data Analysis
FinTech
Business Process
Systems Analysis
Interpersonal Skills
Agile & Waterfall Methodologies
Creative Problem Solving
Strategic Thinking
Business-to-Business (B2B)
Process Improvement
Leading Change
Six Sigma
Project Management
Problem Solving
Business Process Management
Business Process Automation
Internal Communications
Mobile Payments
Payment Industry
Business Process Improvement
Scrum
Certified Scrum Master CSM
Agile Methodolgy
Analysis
Management
Enterprise Software
Leadership
SDLC
Agile Methodologies
Relationship Management
Banking
Business Relationship Management
Business Development
Payment Systems
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Discover more about Discover Financial ServicesWhat is Greg Rains email address?
Email Greg Rains at [email protected] and [email protected]. This email is the most updated Greg Rains email found in 2026.
What is Greg Rains phone number?
Greg Rains phone number is +14026164760 and +17012584076.
How to contact Greg Rains?
To contact Greg Rains send an email to [email protected] or [email protected]. If you want to call Greg Rains try calling on +14026164760 and +17012584076. (updated on November 05, 2024)
What company does Greg Rains work for?
Greg Rains works for Discover Financial Services
What is Greg Rains's role at Discover Financial Services?
Greg Rains is Director, Internal Partner Enablement & Servicing
What industry does Greg Rains work in?
Greg Rains works in the Financial Services industry.
Greg Rains Email Addresses
Greg Rains Phone Numbers
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