Risk Consulting Associate @ KPMG US From May 2012 to September 2013 (1 year 5 months) BaltimoreGlobal Operations & Strategy @ Airbnb From April 2017 to January 2020 (2 years 10 months) San FranciscoDriver Experience Lead @ Lyft *Leveraged local experience on a centralized level in building new team focused on new ways to preserve quality at...
Risk Consulting Associate @ KPMG US From May 2012 to September 2013 (1 year 5 months) BaltimoreGlobal Operations & Strategy @ Airbnb From April 2017 to January 2020 (2 years 10 months) San FranciscoDriver Experience Lead @ Lyft *Leveraged local experience on a centralized level in building new team focused on new ways to preserve quality at scale.*Managed team of 4 senior associates and content strategist which developed weighted rating system and implemented tailored training programs to deliver automated driver feedback increasing ratings and decreasing offboard rate by 15%.*Served as driver Product marketing lead on Lyft Line; Lyft’s core ride-sharing product from beta to national rollout. From February 2015 to October 2015 (9 months) Launch Team @ Lyft Launched operations in 8 markets, including NYC during Lyft’s period of hyper growth, often as a solo team. Managed all driver hiring and training of launch markets while informing Product on local strategy for launch success.New York City LaunchSet and executed local operations and marketing strategy for our most uniquely challenging launch city to date. Built and scaled our first local office from daily onboarding of 60 drivers to 400 while decreasing office staff from 20 to 5 associates. Played key role in hiring and training of Lyft’s first GM and entire office staff for our first office, writing the playbook for local offices to come. Worked closely with Product to design, test, and implement new onboarding systems needed to meet complex regulatory requirements of NYC From September 2013 to February 2015 (1 year 6 months) Head of Experience @ Belong Own a Home? We have someone to love it.Need a Home? We have one you'll love.Backed by Andreessen Horowitz, GGV Capital, and Laurence Tosi, we are working hard to have Renting meet Love San Francisco Bay AreaSenior Manager Operations @ Postmates Scaling Operations across 300 U.S. cities and counting. From October 2015 to April 2017 (1 year 7 months) San Francisco Bay Area
Risk Consulting Associate
May 2012 to September 2013
Global Operations & Strategy
April 2017 to January 2020
Driver Experience Lead
February 2015 to October 2015
September 2013 to February 2015
Head of Experience
San Francisco Bay Area
Senior Manager Operations
October 2015 to April 2017
San Francisco Bay Area
What company does Erin Anderson work for?
Erin Anderson works for KPMG US
What is Erin Anderson's role at KPMG US?
Erin Anderson is Risk Consulting Associate
What industry does Erin Anderson work in?
Erin Anderson works in the Internet industry.
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