IT Manager- Cisco IT Elastic Infrastructure Services @ Managed global development team of approx 35 with multiple portfolios to deliver IaaS, PaaS, and SDaaS solutions for Cisco based both on OpenStack and VMware using Cisco Intelligent Automation for Cloud and other open source solutions including Openshift,Ceph,and Docker.. Responsible for execution of full IaaS Cloud portfolio within budget
IT Manager- Cisco IT Elastic Infrastructure Services @ Managed global development team of approx 35 with multiple portfolios to deliver IaaS, PaaS, and SDaaS solutions for Cisco based both on OpenStack and VMware using Cisco Intelligent Automation for Cloud and other open source solutions including Openshift,Ceph,and Docker.. Responsible for execution of full IaaS Cloud portfolio within budget and according to schedule, supported continuous engagement across IT to further development of PaaS and container services.
Partnered with Cisco Sales teams in presenting IT's compute, cloud and virtualization strategy to key Cisco customers From October 2013 to Present (2 years 3 months) Program Manager, IT- CITEIS @ Senior project, then lead program, manager on Cisco IT Elastic Infrastructure Services- Gen 2 internal cloud program. Focused on development and deployment of next generation IaaS and PaaS capabilities – goals included driving multi-tenancy and self-managed capabilities to the CITEIS platform leveraging Cisco and open-source solutions.
Responsible for vendor (internal BU as well as external) management, oversight of diverse global virtual team for track- and release-based deliverables, recurring budget input + management.
Drove proof-of-concept and pilot evaluations of new internal and external products. Led integration of legacy virtualization and cloud environments into Cisco Intelligent Automation for Cloud solution. From November 2011 to October 2013 (2 years) Project Manager, IT- Services Oriented Datacenter @ Project management for Cisco IT's Service Oriented Data Center (SODC) program- launch of Cisco IT's cloud initiatives- leveraging Cisco technology to control server, network and storage provisioning through automation. Led internal team infrastructure (evaluate, build, deploy) efforts, engaged external development team as product owner for additional core code development.
Sole project manager for the original CITEIS initiative which successfully built the first internal infrastructure cloud service within the company, reporting to senior program manager; maintained initial environment through convergence with second-generation environments. From November 2009 to October 2011 (2 years) Project Manager, IT- Virtualization Infrastructure @ Project manager for Cisco IT’s initial implementation of server virtualization built on the Vmware platform. Included product analysis, ROI justification, support model definition and initial deployment. Entered project at completion of pilot phase; defined initial team structure, roles and responsibilities, scope. Managed global team across development, deployment, upgrade and operational efforts, reporting in to a dedicated program manager. From November 2006 to October 2009 (3 years) Project Manager, IT- Linux Development + Integration @ From October 2005 to October 2006 (1 year 1 month) Global Messaging Services- Postmaster, Operations & Exchange Deployment Lead @ Led a multi-site global support team of employees and managed service vendors responsible for support and on-call schedules, escalations, vendor relations, outage and incident response. Limited administrative management of outsourced vendor employees.
Planned and managed deployment of 5-site, 6 location project to support the global MS Exchange project. Managed all aspects of procurement, standardization, environmental qualification and standardization, build-out and burn-in. Worked with a diverse global team, drove timelines and communication, provided insight and interface back to global program manager. From July 2004 to October 2005 (1 year 4 months) Enterprise Messaging Services- Systems Administrator @ Deployed and maintained systems and applications in the Messaging area. Services included email (UNIX and Outlook), calendaring, INN/NNTP news environment. Responsible for evaluation, testing and deployment of new solutions. Platforms included Sun and HP Unix, RedHat Linux, Mirapoint, and Ironport servers; EMC, BayDel, NetApp, Sun, and HP storage, and Cisco CSS/CSM networking devices. From November 1999 to July 2004 (4 years 9 months) IT Analyst- Automation @ Responsibilities include administering and developing the Platinum (CA) Autosys tool suite and HP ITO alerting platform, lead member of a team of up to 4 with oversight responsibilities within group. Coordinated and communicated with multiple client and support groups. Certified application through Year 2000 testing, from inventory and assessment stages through testing, remediation, and documentation. Maintained after-hours support on a rotating basis. From October 1998 to November 1999 (1 year 2 months) Consultant- Unix Systems Administration @ From June 1997 to October 1998 (1 year 5 months)
BA- History, ; History, Mechanical Engineering @ Rice University From 1991 to 1997 Erich CSM is skilled in: Data Center, Cisco Technologies, Unix, Sendmail, rfc822, HPUX 11i, Solaris, Cisco UCS, RHEL, VMware ESX, Virtualization, Cloud Computing, Integration, Unified Communications, Troubleshooting
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