Cruz's Email & Phone Number

💼 Past Experience

From January 2009 to January 2016, Ed Cruz was the Director of Service Desk Operations at Cablevision, a position he held since January 2009. Worked as a collateral Services Desk Operator for AMC Networks, interfacing withusers to obtain data and services they needed in order to access their shows and programs. Worked as an enabler of customer service by providing support and assistance to empower customers.From August 2016 to January 2020, Ed Cruz was the Director of Broadridge, a position he held since August 2016. Previously he was the Director of Customer Experience Technology at Comcast. There he managed and developed multiple customer service platforms, from chatbots to digital assistants, to improve customer service. Additionally, he created a digital assistant for Comcast that interacts with various devices, including smart TVs, connected devices, and digital platforms.

🎓 Education

Ed Cruz's educational background is extensive and goes back to childhood. Cruz began his education at St. John's University, where he obtained his Bachelor's degree in Finance. After graduating from St. John's, Cruz worked as a financial planner in the private industry. He then spent two years as a financial analyst at Cantor Fitzgerald. After that, Cruz spent two years as an investment banking analyst at Oppenheimer. During his time there, Cruz made a significant impact on the company. Finally, Cruz moved to the investment industry as a senior investment analyst at Oppenheimer. Cruz is currently a senior investment analyst at Oppenheimer, and his career in the industry has developed a lot. Cruz's experience in investment banking has allowed him to develop a lot of his investment knowledge, and he is very knowledgeable in the different types of investment banking. He has also been able to develop relationships with a variety of banks and have been able to work with them on a variety of projects. This hasibrained Cruz to be very competent in the investment industry, and he is very capable of working on a variety of projects.

💡 Technical & Interpersonal Skills

Ed Cruz has over 10 years of experience in the technology industry and has worked in a variety of roles. before joining Cablevision, he was with Broadridge where he was a Director of Service Desk Operations. After 5 years at Broadridge, he joined AMC Networks and has been with the company for over 10 years. Cruz has a degree in Information Technology from Northeastern University and has experience in a variety of roles in the industry. He most recently worked as the Director of Service Desk Operations at AMC Networks. Cruz also has experience in theDomain of Information Technology and Services, where he was a Director at Broadridge from August 2016 to January 2020.