Doug Wooldridge
Senior Director Commercial Business Operations at Quest Software | Massachusetts, United States
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Doug Wooldridge serves as the Director of Client Operations at AHEAD, where he plays a pivotal role in driving operational excellence and strategic alignment across the organization. With a robust background in sales operations, Doug is responsible for managing approximately $3 billion in sales orders, ensuring that the order-to-cash (OTC) process and procurement logistics run seamlessly. His expertise in business strategy and process improvement allows him to effectively influence cross-functional teams, including Sales, Channel, Product Management, and Finance, to foster a collaborative environment that enhances customer success.
At AHEAD, Doug leads key initiatives that streamline sales processes and optimize operational workflows, leveraging data-driven insights to inform decision-making. His commitment to solution selling and integration ensures that client needs are met with precision, while his focus on program management enables the organization to navigate periods of hyper growth with agility. Doug’s ability to implement metrics and performance indicators not only drives accountability but also enhances the overall efficiency of sales operations.
In his current role, Doug is not just a leader but an end-to-end process owner who champions continuous improvement. His customer-oriented approach, combined with a deep understanding of channel partnerships, positions AHEAD to capitalize on emerging market opportunities while delivering exceptional value to clients. As a change agent, Doug Wooldridge exemplifies the qualities necessary to lead AHEAD through its next phase of growth, ensuring that operational excellence remains at the forefront of the organization’s strategic objectives.
Senior Director Commercial Business Operations at Quest Software in March 2025 to Present
Director Client Operations at AHEAD in September 2022 to September 2024
Director Sales Order Operations at NETSCOUT in May 2020 to June 2022
Senior Director, Global Professional Services at Waters Corporation in February 2017 to January 2020
Senior Director, Global Business Operations and Deal Operations at VCE, the Virtual Computing Environment Company, Part of the Dell/EMC in October 2011 to February 2017
Senior Director, Business Operations, Global Customer Support at EMC in January 2010 to October 2011
Director, Maintenance & Support Services Operations (MSS) & Global Services Transformation at EMC in October 2008 to January 2010
Director, Master Black Belt: EMC Global Services Lean Six Sigma (LSS) at EMC in January 2005 to October 2008
Manager, Customer Support at EMC in April 2002 to January 2005
Project Manager, Center for Business Excellence (CBE) at EMC in June 1999 to April 2002
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Strategic Planning
Business Operations
Cross-functional Team Leadership
Strategy
Business Strategy
Strategic Communications
Go-to-market Strategy
Business Process
Business Process Improvement
Business Analysis
Business Intelligence (BI)
Sales Operations
Professional Services
Sales Process
Solution Selling
Sales
Marketing Strategy
Integration
Program Management
Cloud Computing
Six Sigma
Storage
CRM
Managed Services
Channel Partners
Data Center
Customer Relationship Management (CRM)
SaaS
Enterprise Software
Leadership
Communication
Executive Management
Management
Business Alliances
Customer Success
Process Improvement
Partner Management
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Discover more about Quest SoftwareWhat is Doug Wooldridge email address?
Email Doug Wooldridge at [email protected]. This email is the most updated Doug Wooldridge email found in 2026.
What is Doug Wooldridge phone number?
Doug Wooldridge phone number is +19784937101.
How to contact Doug Wooldridge?
To contact Doug Wooldridge send an email to [email protected]. If you want to call Doug Wooldridge try calling on +19784937101. (updated on October 31, 2024)
What company does Doug Wooldridge work for?
Doug Wooldridge works for Quest Software
What is Doug Wooldridge's role at Quest Software?
Doug Wooldridge is Senior Director Commercial Business Operations
What industry does Doug Wooldridge work in?
Doug Wooldridge works in the It Services And It Consulting industry.
Doug Wooldridge Email Addresses
Doug Wooldridge Phone Numbers
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