Dominik Jan
SVP Strategy at Critical Mass | New York, New York, United States
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Dominik Jan is a seasoned professional with over 20 years of experience in shaping experience strategy, CRM, loyalty, and demand generation for some of the world's most recognized brands. As the Senior Vice President of Strategy at Critical Mass, he plays a pivotal role in leading the integrated agency team for BMW USA, where he crafts innovative customer experience strategies that resonate with audiences and drive measurable business results. His expertise lies in developing data-driven customer experiences that not only enhance customer satisfaction but also foster long-term loyalty.
At Critical Mass, Dominik spearheads key projects that leverage cutting-edge digital marketing techniques and strategic thinking to optimize customer journeys. His leadership in communications planning and relationship marketing ensures that every touchpoint is designed to engage and convert, ultimately elevating the brand's presence in a competitive marketplace. Dominik's proficiency in business modeling and new media allows him to navigate the complexities of modern marketing, ensuring that campaigns are not only creative but also grounded in analytics and performance metrics.
His collaborative approach fosters a culture of innovation within his team, empowering them to explore new ideas and strategies that push the boundaries of traditional marketing. With a keen eye for emerging trends and a deep understanding of digital media landscapes, Dominik is committed to delivering exceptional value to clients while enhancing the overall customer experience. His passion for driving impactful results through strategic insights makes him a key asset to Critical Mass and a trusted partner for brands looking to thrive in today's dynamic environment.
SVP Strategy at Critical Mass in May 2024 to Present
EVP Strategy at Omnicom in June 2022 to August 2024
EVP Strategy at BAREFOOT in June 2022 to April 2024
Executive Strategy Director at Iris in April 2021 to June 2022
VP Experience Strategy at RAPP in May 2017 to April 2021
Strategy and Digital Experience Advisor, VP/Associate Partner at Sapient, Interbrand, VSA Partners, Rosetta in January 2013 to December 2017
Director Strategy at Wunderman in January 2012 to January 2013
Director Strategic Planning at Atmosphere Proximity in July 2008 to January 2012
VP Digital Planning at SS+K in November 2006 to October 2007
Director of Strategy at AKQA in October 2005 to October 2006
Mobile Communications Industry Consultant at Glüh and Quam Group 3G in October 2001 to September 2005
Head of Strategy at razorfish AG in May 2000 to September 2001
Management Consultant at PricewaterhouseCoopers in January 1998 to April 2000
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Customer Journeys
Design Thinking
Communications Strategy
Customer Experience
Customer Journey Mapping
Communications Planning
Creative Agencies
Personalization
Healthcare Industry
Oral Communication
Workload Prioritization
Problem Solving
Team Leadership
Communication
Go-to-Market Strategy
Content Marketing
Multi-Channel Marketing
Email Marketing
Social Media Strategy
User Experience
Business Modeling
Digital Strategy
Trend Analysis
Integrated Marketing
Entrepreneurship
Marketing Strategy
Strategy
Digital Marketing
Brand Architecture
Concept Development
Digital Media
New Media
Strategic Thinking
Product Development
Marketing Research
Creative Strategy
Interactive Marketing
Marketing
Online Marketing
CRM
Advertising
Business Strategy
Social Media Marketing
Brand Development
Mobile Marketing
Customer Insight
Brand Management
Interactive Advertising
Online Advertising
Corporate Branding
Relationship Marketing
Creative Direction
Content Strategy
Soccer
Strategic Planning
Customer Relationship Management (CRM)
Art Direction
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Discover more about Critical MassWhat is Dominik Jan email address?
Email Dominik Jan at [email protected]. This email is the most updated Dominik Jan email found in 2026.
What is Dominik Jan phone number?
Dominik Jan phone number is +19177141722.
How to contact Dominik Jan?
To contact Dominik Jan send an email to [email protected]. If you want to call Dominik Jan try calling on +19177141722.
What company does Dominik Jan work for?
Dominik Jan works for Critical Mass
What is Dominik Jan's role at Critical Mass?
Dominik Jan is SVP Strategy
What industry does Dominik Jan work in?
Dominik Jan works in the Advertising Services industry.
Dominik Jan Email Addresses
Dominik Jan Phone Numbers
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