Dj Gundran
Operations Manager at TPG Telecom | Baguio City, Cordillera Admin Region, Philippines
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As the Operations Manager at TPG Telecom, Dj Gundran leverages over a decade of experience in customer service operations and training development to spearhead initiatives that drive operational excellence and elevate customer experiences. In his current role, Dj leads a dynamic team focused on enhancing efficiency and satisfaction through innovative customer service strategies. His strategic planning skills have been pivotal in implementing processes that not only reduce customer complaints but also foster a culture of continuous improvement within the organization.
Dj's expertise in business process improvement has allowed him to collaborate effectively with cross-functional teams, streamlining operations that have resulted in significant cost reductions and improved service delivery. By developing and executing comprehensive training programs, he has successfully enhanced employee performance and satisfaction, ensuring that team members are equipped with the skills necessary to meet and exceed customer expectations. His passion for leadership development is evident in his commitment to mentoring and empowering his team, fostering an environment where professionals can unlock their full potential.
In addition to his operational responsibilities, Dj is adept at call center administration, utilizing his strong communication skills to facilitate seamless interactions between teams and customers. His ability to analyze data and identify trends further supports TPG Telecom's mission to deliver exceptional service in a competitive landscape. With a focus on innovation and quality, Dj Gundran continues to make a significant impact at TPG Telecom, driving initiatives that not only enhance operational efficiency but also contribute to a superior customer experience.
Operations Manager at TPG Telecom in February 2023 to Present
Operations Manager at Sitel Group in October 2017 to December 2020
Customer Service Team Lead at Sitel Group in September 2013 to November 2017
Senior Associate at Sitel Group in January 2013 to August 2013
Customer Service Representative at Sitel Group in July 2012 to December 2012
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Strategic Planning
Communication
Business Process Improvement
Team Leadership
Training and Development (HR)
Customer Service
Leadership
Operations Management
Call Center Administration
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Discover more about TPG TelecomWhat is Dj Gundran email address?
Email Dj Gundran at [email protected]. This email is the most updated Dj Gundran email found in 2026.
How to contact Dj Gundran?
To contact Dj Gundran send an email to [email protected]. (updated on October 30, 2024)
What company does Dj Gundran work for?
Dj Gundran works for TPG Telecom
What is Dj Gundran's role at TPG Telecom?
Dj Gundran is Operations Manager
What is Dj Gundran's Phone Number?
Dj Gundran's phone (**) *** *** 238
What industry does Dj Gundran work in?
Dj Gundran works in the It Services And It Consulting industry.
Dj Gundran Email Addresses
Dj Gundran Phone Numbers
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