Image of Dave Koston

Dave Koston

VP Engineering

SVP, Platform Software Engineering at StackPath

Austin, Texas, United States

Section title

Dave Koston's Work Experience

Help.com

VP Engineering

October 2015 to Present

CloudFlare, Inc.

Engineering Manager

June 2015 to October 2015

CloudFlare, Inc.

Platform Engineer

January 2014 to May 2015

Dave Koston's Education

University of Delaware

BA English

2001 to 2005

Dave Koston's Professional Skills Radar Chart

Based on our findings, Dave Koston is ...

Perceptive
Problem solver
Quiet

What's on Dave Koston's mind?

Based on our findings, Dave Koston is ...

52% Left Brained
48% Right Brained

Dave Koston's Estimated Salary Range

About Dave Koston's Current Company

Help.com

At Help.com, our team of customer service and technology experts is building the next generation of customer service software. Our mission at Help.com is to build products that help companies provide better customer service. This mission touches every part of our business, from sales to engineering, and is behind our deep desire to build best-in-class tools backed...

Frequently Asked Questions about Dave Koston

What company does Dave Koston work for?

Dave Koston works for Help.com


What is Dave Koston's role at Help.com?

Dave Koston is VP Engineering


What is Dave Koston's personal email address?

Dave Koston's personal email address is d****[email protected]


What is Dave Koston's business email address?

Dave Koston's business email addresses are d*****@koston.org, and d****[email protected]


What is Dave Koston's Phone Number?

Dave Koston's phone (214) ***-*412


What industry does Dave Koston work in?

Dave Koston works in the Internet industry.


Who are Dave Koston's colleagues?

Dave Koston's colleagues are Brian Wolf, Brenton Zillins, Bruno Fosados, Dr. Esq., Sherri Russell, Kim Ledesma, Chris Ueland, Josh Tway, Dima Nazarenko, and Adam Boerema


About Dave Koston

📖 Summary

VP Engineering @ At Help.com, our team of customer service and technology experts is building the next generation of customer service software. Our mission at Help.com is to build products that help companies provide better customer service. This mission touches every part of our business, from sales to engineering, and is behind our deep desire to build best-in-class tools backed by incredible customer service. From October 2015 to Present (3 months) Engineering Manager @ From June 2015 to October 2015 (5 months) Platform Engineer @ CloudFlare makes sites lightning fast, protects them from attacks, ensures they are always online, and makes it simple to add web apps with a single click. Regardless of size or platform, CloudFlare supercharges websites with no need to add hardware, install software, or change a line of code. The CloudFlare community gets stronger as it grows: every new site makes the network smarter. More than 5% of global web requests flow through CloudFlare’s network daily. And, thanks to our awesome sauce technology, every month billions of people experience a faster, safer, better Internet. CloudFlare was recognized by the World Economic Forum as a Technology Pioneer, named the Most Innovative Network & Internet Technology Company for two years running by the Wall Street Journal, and ranked among the world's 50 most innovative companies by Fast Company. From January 2014 to May 2015 (1 year 5 months) CTO @ I helped Attracta achieve rapid growth to become the world's most popular SEO company with over 3,000,000 domains using Attracta products/services. -Managed a distributed development setup connecting our main SaaS portal with thousands of servers running our hosting software plugins -Helped improve customer support efficiency and standards -Implemented new analytics for tracking customer lifetime value as well as new per-product analytics -Improved click-through on Attracta's weekly emails by over 40% -Implemented a system that allows customers to sign up for Attracta and validate ownership of their website through a single URL -Built an automated update system for Attracta's hosting software plugins that manages updates on tens of thousands of hosting servers Technologies used: Apache, C, CSS, HTML, Java, JavaScript, Linux, Perl, PHP From September 2012 to August 2013 (1 year) Founder and CEO @ Worked on innovative projects for industry leaders such as Attracta, Comcast, GlobalSign, MonoType Imaging, Trustwave, and others. I built GlobalSign's OneClickSSL for cPanel which allows a customer to redeem a voucher for a SSL certificate. The plugin will validate owership of their domain, install their SSL certificate, and test configurations, all in around 30 seconds. I built Attracta's SEO and Marketing Tools plugin for cPanel which onboarded over 3,000,000 domains to their service. I also built a custom Apache module (mod_fastinclude) which allows website apps like Google Analytics to be added to a customer's website with a single-click. This module has been in use on over 15 million websites. Technologies used: CSS, HTML, JavaScript, Linux, Perl, PHP, Windows Server From May 2009 to September 2012 (3 years 5 months) VP of Operations / Operations Manager @ I helped cPanel grow from 12 to 75 employees and single to high double digit MM revenue while also becoming in the leading web hosting control panel software in the world. -Built a user interface team from the ground up and led the team to put out cPanel's X3 interface (still in use in 2014) -Built customer support into an industry leading team with 95% customer satisfaction -Worked with CEO on an innovative compensation program for customer support staff -Created innovative hiring strategies for technical and non-technical team members -Managed high-level accounts such as GoDaddy, The Planet (SoftLayer), and others. -Helped managed cPanel's presence at industry events including speaking at events like HostingCon, the cPanel Conference, and World Hosting Days. -Created HR team and a framework for company policies and procedures -Managed intellectual property and employment law matters -Created a documentation team and managed many documentation updates -Helped start cPanel's annual customer conference From September 2005 to May 2009 (3 years 9 months) houston, texasOther Positions @ From September 2001 to September 2005 (4 years 1 month) BA, English @ University of Delaware From 2001 to 2005 Dave Koston is skilled in: Integration, Business Strategy, Customer Experience, Web Application Design, Cloud Computing, Web Hosting, Data Center, SEO, Apache, E-commerce, Web Development, Linux, MySQL, PHP, Virtualization


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In a nutshell

Dave Koston's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

2 year(s), 0 month(s)

Dave Koston's Willingness to Change Jobs

Unlikely

Likely

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