I have a background of 15+ years working in various Clinical Research, Sr. Analyst (BI) and Project Management roles all within various areas of Information Technology. This includes six years for Managed Care/ Health Insurance Organizations including Fortune 100 corporations and smaller "not-for profit" companies. The decade prior for various Academic Hospitals and prestigious Medical Schools. All work was uniquely related to health care delivery and utilization of resources. This provided a variety of different skill sets and complex understanding of delivery systems within different areas in healthcare, I have worked in many specific Clinical areas like Gastroenterology, Sleep Medicine, Pulmunology & Pediatric Critical Care. I've also experienced much of healthcare's integration with Information Technology and large informatics data systems used to streamline and improve efficiency in the delivery of care. This includes the applications like Electronic Medical Records (EMR), Computer Provider Order Entry Systems (CPOE), Electronic Data Interface (EDI) systems for payers and large Enterprise Systems (like SPS, Epic, etc.) using a multitude of "front end" entry points (SQL, Oracle, SQL Server, SAS, SysStat, etc.) has become a mainstay of day to day aptitude. I have had the opportunity to manage and supervise as well. From small student internship programs, to supervising smaller working teams or being responsible for managing an off-shore 3rd party vendor support staff (15+), I've found that being a leader is comfortable & natural for me. My skill-set is not common. It combines the knowledge of medicine, care delivery, business operations & how the addition of Information Technology streamlines these processes. I also understand the importance of data quality & application of systems and methodology and how to find this balance while improving overall efficiency.

Clinical Applications Analyst - PMO @ Worked as Clinical Consultant performing Deep Dive Data Analysis. Filled a Consultant Role as a Subject Matter Expert for detailed Metric and Clinical Informatics queries resulting in large detailed quantitative portraits of provider profiles and patient utilization of services, for a large hospital system in Southeast Texas. Performed Ad-Hoc Statistical Analysis using large relational database system using MySQL, Oracle, SAS and other robust applications like SPSS/SysStat. From November 2011 to Present (4 years 2 months) Sr. Systems Analyst - PMO Metrician @ -Process ongoing "Ad-Hoc" data requests and reporting for other principal area's of the Health Plan (customers), while also acting as main resource for Director of Medical Affairs with regard to information relating to any aspect of the Health Plans claims data and enrollment details. -Perform "deep dive" analytic projects similar to "Special Outcomes Studies" (as would be completed at a major Academic Institution), but instead these are studies of rare disease and Member Enrollment trends and patterns, as well as their overall Utilization of Services and whether or not they receive the recommended care as proposed by professional associations and organizations. Examples include: Studies on Sickle Cell Anemia, Asthma, Inflammatory Bowel Disease, Epilepsy and Seizure Disorders. -Other analytic projects include specific "hot topics" like the decision to pay for the HPV vaccine as a preventive service, and doing the advanced financial forecasting to assess the potential cost vs. ROI on such a decision. From July 2007 to October 2010 (3 years 4 months) Clinical Metrician - IT Applications Analysis @ Created large "Dashboards" (reports) that tracked and recorded thousands of key Metrics organized by clinical/health condition categories, fiscal profiles, utilization specific data, etc. -migrated various metrics into relational databases and data sets to generate timely "data dashboards" for use by Sr. Level Management and Medical Directors. Provided advanced reporting on Operational activities for Enrollment department for large Managed Care Organization. -Developed, created, and managed an automated Sarbanes-Oxley (SOX) Compliance system for "Corporate Compliance" and new transparency regulations. Assured the Enrollment department (which processed and tracked hundreds of "jobs" and tickets using Macess and Remedy applications), kept a self governance and compliance rate of 99.9% or greater for proper sign-offs and appropriate checks and acknowledgements within the SOX Compliance Process. -Created weekly and monthly summary reports for Leadership that made complicated, large volumes of information easily understandable and quick tools to leverage for reference. -Supervised on-site staff and managed oversea 3rd party vendor operation of 15+ member staff to monitor IT Enrollment systems during the night, when in-house staff was off. -Used macro's with MS Excel, Access, integrated Visual Basic and SQL programming to achieve highest levels of efficiency. -Also used and programmed statistical software like Stata, SPSS, etc. for databases with hundreds of thousands (millions counting multiple tables) of "data points" or records for various industry standard metrics and data, etc. From November 2005 to July 2007 (1 year 9 months) Senior Research Associate @ Worked as FTE for Dept. Chief of Pediatic Clinical Care. Managed multiple and simultaneous clinical research projects using Siemens Computer Provider Order Entry (CPOE) electronic ambulatory data system. Created detailed dashboards and reports programmatically generated by CPOE system for detailed analysis by Clinical staff. Worked to complete standard clinical research to include; -writing and preparation of Internal Review Board (IRB) applications and submission/review/resubmission required to begin research -organizing and culminating research into findings while performing advanced data analysis and statistics -draft results into written results and eventual scholarly journal articles (peered reviewed journal articles) for submission for publication, and -writing clinical research result abstracts for submission and presentation at annual Professional Association meetings and conferences. From October 2004 to November 2005 (1 year 2 months) Sr. Clinical Research Project Coordinator @ From July 2000 to October 2004 (4 years 4 months) Data Coordinator - Research Associate @ From September 1996 to June 2000 (3 years 10 months)

Master of Business Administration (M.B.A.), Health Care Administration, Management @ Western Governors University From 2013 to 2015 Master of Public Health (M.P.H.), BioStatistics, Bioethics, Epidemiology @ Medical College of Wisconsin From 1996 to 2000 B.S., Psychology @ Idaho State University From 1991 to 1996 Bachelor of Science (B.S.), Mechanical Engineering @ Virginia Military Institute From 1990 to 1991 Craig Dietrich is skilled in: Analytics, Statistics, Database Administration, Root Cause Analysis, EMR, Healthcare, Healthcare Management, Informatics, Visio, Healthcare Information Technology, Healthcare IT, Software Implementation, MS Project, Hospitals, Access