Courtney Hepp
Claim Examiner at Berkshire Hathaway Specialty Insurance | Stevens Point, Wisconsin, United States
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Courtney Hepp is a dedicated insurance claims professional currently serving as a Claim Examiner at Berkshire Hathaway Specialty Insurance, where she specializes in the examination, management, and investigation of travel claims. With a solid foundation in customer service gained from her early career in a claims call center, Courtney has effectively transitioned into a role that demands both analytical rigor and exceptional interpersonal skills. Her journey from customer service to a Claim Examiner reflects her commitment to professional growth and her deep understanding of the insurance landscape, particularly within the property and casualty sector.
At Berkshire Hathaway, Courtney plays a pivotal role in processing travel claims, where her expertise in claims handling is complemented by her proficiency in Microsoft Office and her ability to communicate effectively, both in writing and verbally. She has been instrumental in the development and implementation of training materials that enhance the skills of her colleagues, showcasing her dedication to fostering a collaborative and knowledgeable work environment. Courtney's strong interpersonal skills enable her to build rapport with clients and stakeholders, ensuring that each claim is handled with the utmost care and attention to detail.
In her current role, she is not only focused on the meticulous examination of claims but also on identifying trends and areas for improvement within the claims process. This proactive approach not only enhances operational efficiency but also contributes to the overall customer experience. With a passion for continuous learning and a drive to better the claims process, Courtney Hepp exemplifies the qualities of a skilled Claim Examiner, making her a valuable asset to Berkshire Hathaway Specialty Insurance and the broader insurance industry.
Claim Examiner at Berkshire Hathaway Specialty Insurance in March 2020 to Present
Adjuster I Complex Claim Adjuster at AIG in September 2019 to February 2020
Adjuster III Express Claims at AIG in May 2016 to September 2019
Customer Service Representative at AIG in March 2013 to May 2016
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University of Wisconsin-Stevens Point, Bachelor's degree, Sociology, October 2026
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Property Damage
Interpersonal Skills
Contact Centers
Investigation
Adjusters
Claims Management
Fraud Investigations
Analytical Skills
Communication
Insurance
Customer Service
Property & Casualty Insurance
Microsoft Office
Employee Training
Claims Handling
Insurance Claims
Written Communication
Oral Communication
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Discover more about Berkshire Hathaway Specialty InsuranceWhat is Courtney Hepp email address?
Email Courtney Hepp at [email protected]. This email is the most updated Courtney Hepp's email found in 2026.
How to contact Courtney Hepp?
To contact Courtney Hepp send an email to [email protected].
What company does Courtney Hepp work for?
Courtney Hepp works for Berkshire Hathaway Specialty Insurance
What is Courtney Hepp's role at Berkshire Hathaway Specialty Insurance?
Courtney Hepp is Claim Examiner
What is Courtney Hepp's Phone Number?
Courtney Hepp's phone (414) ***-*112
What industry does Courtney Hepp work in?
Courtney Hepp works in the Insurance industry.
Courtney Hepp Email Addresses
Courtney Hepp Phone Numbers
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