Lead UX Designer & Senior Digital Designer (Acting Head of UX) @
High School @
Rathmore Grammar School, Belfast
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Head of UX & Design @ Heading a creative UX team that utilises best practice methodologies to translate user needs and aspirations into industry-leading digital products and services. Delivering highest quality support for tomorrows omni-channel experience to both external customers (11 million)
Get Social across the UX Community and Say Hello! :-)
Head of UX & Design @ Heading a creative UX team that utilises best practice methodologies to translate user needs and aspirations into industry-leading digital products and services. Delivering highest quality support for tomorrows omni-channel experience to both external customers (11 million) and the large internal business (100,000).
British Gas, part of the Centrica Group, supplies gas and electricity to UK residential and business customers, provides central heating and gas appliance installation and maintenance and low-carbon and energy efficient products and services. From February 2015 to Present (11 months) Senior UX Architect @ As a Senior UX Architect at FullSix London, we are dedicated to generating real and meaningful value for people and the brands we connect with through the creative and intelligent use of digital technology, media and content.
FullSIX London is part of the FullSIX Group, an independent network of over 1000 digital specialists with offices in London, Paris, Lisbon and New York.
Our expertise in experience design, interface development, marketing communications and strategic consultancy, means we offer dedicated practices for retail clients and luxury markets alike including Waitrose, Budweiser, Sainsbury's, The Body Shop, Olay, Cadburys, DFS, Freeview, Shell and many more.
http://www.fullsixuk.com/ From May 2014 to February 2015 (10 months) London, United KingdomSenior IA & UX Architect (Acting Head of UX) @ Acting Head of UX and Senior Information Architect & UX Designer at Fantastic Thinking, an award winning digital agency specialising in multi-channel web based services planning, designing, building and supporting customer focused solutions.
Engine are the UK's largest Independent Communications Company and the 4th biggest Digital Agency in the UK.
Fantastic Thinking are the digital experience design and production arm of Engine London, listed as No.59 in the 2013 Sunday Times "100 Best Companies To Work For" list and No.53 in the 2014 Sunday Times "100 Best Companies To Work For" list.
Crafting engaging, exciting, and multi-channel digital experiences by understanding businesses, customers and surpassing ambitions for such clients as Rolls Royce, YHA, Three mobile, esure, Sainsburys, gsk, Sainsburys, Nandos, Bupa, T-Mobile & MTV.
In partnership with it's associated agencies, Engine campaigns have involved helping Budweiser stream the first ever football match live on Facebook, working with Argos to define their multi-channel proposition, advising RBS Group on its global sponsorship activity and delivering award-winning brand strategy and advertising activity for Sky and BMW. From November 2013 to May 2014 (7 months) Senior UX Designer (Acting Head of UX) @ Acting Head of UX and Senior UX Designer at dnx, double winner of B2B Marketing Agency of the Year among many other awards, the fastest growing B2B agency in the UK and working internationally across multiple countries and regions and covering a large and diverse B2B & B2C client base with many household name and blue chip clients.
Following the digital paradigm shift towards the expectation of a rewarding user experience, I lead the UX team at dnx towards true User Centred Design. Reaching far beyond industry standard guidelines, usability principles and interaction design best practices, and constantly striving to achieve real “Simplicity” by implementing set UX processes that underpin every digital project we produce.
I have worked on UX based projects with many fantastic clients such as Mastercard, Vodafone, Virgin Pure, Lastminute.com Holiday Autos, Miele, SuccessFactors, Canon, Adobe, Cisco, SAP, Citrix, Autodesk, Kalixa and many more and they have really seen the value in our UX expertise in their digital projects where they enjoy the KPI and ROI successes we have delivered for them as a result. From June 2013 to November 2013 (6 months) Guildford, United KingdomLead UX Designer & Senior Digital Designer (Acting Head of UX) @ Acting Head of UX and Senior Digital Designer & Lead User Experience Designer at dnx, an creative integrated marketing agency working on UX based projects for such great clients as Adobe, MasterCard, Vodafone, Canon, Lastminute.com HolidayAutos, Virgin, Miele, Travelport, Sita, AGT International, Kalixa, Autodesk etc..
Managing a team of UX & Digital Designers and also specialising in UXD strategy, growing and expanding the UX offering within the agency across Mobile, Tablet & Desktop.
Enthusiastic practitioner of UCD, devoted to delivering high-end user experience solutions to blue chip clients in a multi-disciplinary agency. A flair for visual design combined with a passion for IA, User Journeys, Wireframing, Prototyping, User Testing & Interaction Design across multiple platforms and industries using standard tools (Photoshop, Fireworks, Illustrator, Axure, Balsamiq, Mockflow etc..)
Solid communication, concepting, analytical & presentation skills, conveying the rationale behind best practice HCI and business/user goal driven strategies to multiple clients & stakeholders. Experience within Agile & Waterfall project life-cycles. From January 2013 to June 2013 (6 months) Guildford, United KingdomUX Designer @ Freelance UX Design work in my own time (evenings & weekends) for small businesses requiring assistance optimising their websites and digital products including Wireframing, Interaction Design and Information Architecture. From December 2012 to May 2013 (6 months) Senior Digital Designer & UX Designer @ Senior Digital Designer and a member of the Digerati within a large multi award winning B2B & B2C creative marketing agency. Notable clients include Adobe, Vodafone, Cisco, Sita, Unilever, SAP, Miele, London Gatwick, Weight Watchers, Estee Lauder, The Body Shop, DKNY etc.. From March 2012 to January 2013 (11 months) Lead Digital Designer & UX Designer @ Lead Digital Designer within a fast paced Creative Agency, covering all Online and Offline Digital Design including Website Design, IA, UX, Rich Media, Print Collateral, Digital Branding & Marketing. Notable clients include Netapps Lotus F1, Stratford Halo Olympics Developments, Mitsui Global, Pernod Ricard USA, Energiser, Kantar Worldpanel, Land Rover UK, Jaguar UK etc..
Daily tasks included conceptual branding & logo design, creation and design of bespoke websites, print ready files & marketing collaterals (CMYK/Pantone posters, flyers, business cards etc), HTML email design & online marketing (Flash banners, Google Adwords etc), conceptual website design, multilayered PSD/PNG, front end development of XHTML/CSS coding to W3C standards, Google Analytics, SEO/SEM & client liason. From December 2010 to March 2012 (1 year 4 months) Digital Designer @ Freelance Digital Design in my own time (evenings & weekends). Focusing on Digital Branding, Logo Design, Website Design, Rich Media & Marketing Collateral for new startups and existing companies wanting a refresh and new insight. From December 2010 to February 2012 (1 year 3 months) IT Service Desk Analyst & Digital Designer @ IT Service Desk Analyst performing 1st, 2nd & 3rd line support for a National Leisure Company comprising of 56 different sites and around 6,000 end users across the UK. Also performing the role of Internal Graphic Designer & Web Designer, implementing HTML Intranet sites, Banners, Logos, CMYK Print collateral, Interactive Video user guides, Photo Retouching etc.
Working as part of a small and very busy Service Desk team ￼￼￼￼￼￼￼￼￼￼I provided support in many areas including:
• Call Management & Incident Tracking System ‘Sostenuto’ within defined ITIL SLA’s.
• Active Directory, Microsoft Exchange Server Support for Windows 2000,2003, XP etc.
• Adding&Maintaining Users, Account Management, Thin Client, Desktop&Laptop support both VPN&LAN.
• MS Office Suite, Third party software and hardware, Bespoke Software and ePOS.
• Managing Mail & Print Servers, simple DHCP, TCP/IP, DNS, Ethernet, VPN, & LAN configuration.
• Remote Desktop/Terminal Services & VNC Networking to solve problems without the need for escalation.
• Direct callback to end users to solve or update logged incidents and service requests.
• Designing & Creating Intranet content including web based interactive demos and instructional videos. From March 2009 to December 2010 (1 year 10 months) Professional Musician, DJ & Music Producer @ Dubbed "The Saxiest Man Alive" by Roger Sanchez and listed as "One of Northern Irelands Finest" by Pete Tong, I carved out a special place in the electronic music world, playing live Saxophone, accompanying the worlds biggest DJs in the worlds best clubs. Travelling to over 40 different countries and 4 continents, including Singapore, Dubai, Miami, Ibiza, Barcelona, Russia, Turkey, Panama, Romania, Poland, Bahrain, Jakarta, Kuala Lumpur, Singapore etc. and even a playing a private party for P.Diddy on his SuperYacht!
Some of the relevant skills I used in shaping this career included:
• Website Design & Management, Graphic Design & Concept Creation
• Small Business Tax & Accountancy
• PR, Promotions, Email Flyer Campaigns, Careen Direction Management,
• Diary Management, Artist/Venue Co-Ordination, Travel Schedule Management
• Computer Based Music Production
With residencies and regular appearances for some of the industries best brands including Radio1 Essential Selection, Pure Pacha, Manumission, Hed Kandi, Ministry of Sound, Subliminal, and MTV, I also became one of a select few musicians that DJs like Pete Tong, Deep Dish, Roger Sanchez and Erick Morillo work with live, and enjoyed also playing with some legends like Masters at Work, Groove Armada, The Wailers, U2 and many many more..
I and am also well known for inviting P.Diddy onstage for his first Live Ibiza performance on Radio 1, teaching him the sax and playing on his SuperYacht at his infamous private Ibiza parties. From January 1999 to March 2009 (10 years 3 months) Junior Graphic Designer & Software Testing Intern @ As a paid Intern while completing my Computer Science degree I worked for Webforia, an Browser App software company based between Northern Ireland and Seattle, USA.
During my time as an Intern, some of my duties included:
• Creation of GUI objects with Visual Basic and control over HTML look and feel
• Graphic Design of web interface objects using Fireworks & Photoshop
• Testing of software following detailed test plans and documenting bugs
• Daily administrative duties and basic office tasks etc. From September 2000 to March 2001 (7 months)
Bachelor's Degree, Computer Science, BSc Hons @ Queens University, Belfast From 1999 to 2002 High School @ Rathmore Grammar School, Belfast From 1992 to 1999 Conor Ward is skilled in: User Experience, Interaction Design, Web Design, Information Architecture, Adobe Creative Suite, Illustrator, Adobe Fireworks, User Interface Design, Usability, User Interaction, Wireframes, User Journeys, User-centered Design, User Experience Design, Usability Testing, Axure, Flash, Axure RP