Cliff Crawford's Email Addresses & Phone Numbers

📖 Summary

Senior Systems Engineer with a broad background in telecom and telecom sales. MPLS; TCP/IP; ATM; SONET; Cisco ASR Series Routers, Cisco Nexus, Cisco Meraki series, Juniper MX Series routers, Juniper M Series routers; Juniper E Series routers; Juniper EX series switchesSenior Systems Engineer @ Presales engineering, post sales support and escalation management. Interface with customers and perform analysis of business challenges, user and functional requirements, business processes, standard operating procedures, workflows, and other documents; designs and accomplishes product presentations and demonstrations. From April 2013 to Present (2 years 9 months) Greater New York City AreaSystems Engineer @ Presales engineering, post sales support and escalation management. Interface with customers and perform analysis of business challenges, user and functional requirements, business processes, standard operating procedures, workflows, and other documents; designs and accomplishes product presentations and demonstrations. From July 2010 to April 2013 (2 years 10 months) Pre-Sales Engineer @ Presales engineering, post sales support and escalation management. Interface with customers and perform analysis of business challenges, user and functional requirements, business processes, standard operating procedures, workflows, and other documents; designs and accomplishes product presentations and demonstrations. From December 2009 to July 2010 (8 months) Systems Engineer @ Presales engineering, post sales support and escalation management. Interface with customers and perform analysis of business challenges, user and functional requirements, business processes, standard operating procedures, workflows, and other documents; designs and accomplishes product presentations and demonstrations. From May 2009 to December 2009 (8 months) Manager Data Network Engineering @ Supervised a team of 9 Data Network Engineers for a large US based CLEC. Responsibilities included sales support, escalation support, budgeting, project management, career counseling, capacity planning, network architecture, troubleshooting and outage resolution. From 2003 to 2008 (5 years) Engineer @ Responsible for design, testing and integration of new and legacy systems into high capacity, product agnostic network solutions. Primarily pre-sales engineering and sales support. From 2000 to 2002 (2 years) Network Tech @ Responsible for the management, engineering, implementation and maintenance of ATM, SONET, Ethernet, TDM and WDM based Metropolitan Area Networks within the Mid Atlantic and New England Regions. Common tasks include customer relations and support, troubleshooting, repairs, implementation, 24-hour helpdesk operation, design, documentation and project management. From 1999 to 2000 (1 year) Cryptologist @ Course Manager/Lead Instructor in a 12 week advanced electronics school. Responsible for curriculum development, instruction and counseling students including foreign nationals. Curriculum includes: repair and configuration of Digital Equipment Corporation MicroVAX II computers, RA-60 high capacity disk drives, TSO5 and TK50 tape drives, fiber optics, high speed dot matrix printers, WANs, MicroVMS and Digital Equipment Corporation diagnostic software. Assistant to the Commander Naval Surface Forces Pacific Staff Cryptologic Officer: Coordinated installation, modification and repairs to permanently and temporarily installed cryptologic systems on board 40 US Naval surface vessels. Awarded Naval Achievement Medal by the Commander, Naval Surface Forces US Pacific Fleet for Professional Achievement. Specific accomplishments included: expediting critical technical assists and logistics support, providing detailed assessments of future force tactical requirements, installations of computer based cryptologic systems and providing expert assistance to civilian and military planners. Work Center Supervisor and Watch Section Supervisor in a 13-person computer systems maintenance shop. Responsible for maintenance, repair and administration of Digital Equipment Corporation PDP-11/40, PDP-11/34 and PDP-11/23 computer based High Frequency Direction Finding equipment, Wideband Acquisition equipment and high-speed secure message-processing systems. Awarded Naval Achievement Medal by the Commander, Naval Security Group Command for Professional Achievement. Specific accomplishments included: organizing repairs during catastrophic systems outages, training and managing personnel during highly stressful situations. From July 1981 to January 1999 (17 years 7 months) Cliff Crawford is skilled in: Routing, Network Design, Network Architecture, MPLS, Ethernet, BGP, IP, OSPF, Network Engineering, Data Center, Juniper, Network Security, VPLS, WAN, MPLS VPN