Chris Chiles
Corporate Vice President at New York Life Insurance Company | Dallas-Fort Worth Metroplex
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Chris Chiles serves as Corporate Vice President at New York Life Insurance Company, where he leverages his extensive experience in financial services to lead a diverse team of over 95 managers, associates, and analysts across multiple locations in the U.S. and India. In his current role, Chris oversees the Mail and Money Movement teams, which are critical to the operational backbone of the company. These teams, based in Dallas, Cleveland, Minneapolis, and New York, are responsible for the efficient processing of daily payment receipts, as well as the imaging and indexing of incoming mail requests across all supported products within the Service Organization.
Under Chris's leadership, the Money Movement teams excel in remittance processing for Traditional, Variable, and NYLIFE Security Cashiering, ensuring that transactions are handled with precision and timeliness. His strategic planning capabilities and expertise in workforce optimization have been instrumental in enhancing operational controls and mitigating risks, which are essential in the highly regulated financial services industry.
Chris is also recognized for his talent management skills, fostering a culture of continuous improvement and employee development. His commitment to staff motivation and team building has resulted in high-performing cross-functional teams that drive business process improvements and elevate customer service standards. With a solid foundation in financial analysis and operations management, Chris Chiles is not only a leader but also a visionary in transforming operational efficiencies within New York Life Insurance Company, positioning the organization for sustained growth and success in a competitive marketplace.
Corporate Vice President at New York Life Insurance Company in November 2017 to Present
Vice President; Workplace Investing, Retirement Distribution at Fidelity Investments in August 2008 to September 2016
Sr. Director Operations; Inheritor and Estate TransferServices at Fidelity Investments in February 2001 to August 2008
Team Lead; Fidelity Institutional Retirement Services Company, Client Relationship Management at Fidelity Investments in January 1999 to January 2001
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Employee Engagement
Workforce Management
Customer Service
Business Process Improvement
Talent Management
Process Improvement
Investments
Project Management
FINRA
Financial Analysis
Strategic Planning
Leadership
Financial Services
Mutual Funds
Risk Management
Management
Business Analysis
Customer Relationship Management (CRM)
Workforce Planning
Call Center Management
Operations Management
Offshore Operations
Team Building
Team Leadership
Cross-functional Team Leadership
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Discover more about New York Life Insurance CompanyWhat is Chris Chiles email address?
Email Chris Chiles at [email protected]. This email is the most updated Chris Chiles email found in 2026.
What is Chris Chiles phone number?
Chris Chiles phone number is +12147969012.
How to contact Chris Chiles?
To contact Chris Chiles send an email to [email protected]. If you want to call Chris Chiles try calling on +12147969012. (updated on October 29, 2024)
What company does Chris Chiles work for?
Chris Chiles works for New York Life Insurance Company
What is Chris Chiles's role at New York Life Insurance Company?
Chris Chiles is Corporate Vice President
What industry does Chris Chiles work in?
Chris Chiles works in the Financial Services industry.
Chris Chiles Email Addresses
Chris Chiles Phone Numbers
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