Charlotte Kao's Email Addresses & Phone Numbers

📖 Summary

Specialties: Competency based interviewing, Exec recruiting, Job specifications, Coaching in interview technique, Succession planning.Head of Global Talent Acquisition @ From May 2015 to Present (8 months) London, United KingdomTalent Acquisition Manager @ Wonga.com is a digital finance company based in London. My role within Wonga was to recruit for commercial areas of the business including Marketing, Analytics, Operations, Finance and Legal at all levels up to and including Senior/Director level on a global basis. Also helped ensure regulation with FCA requirements from a talent acquistion perspective, whilst the company was going through application for FCA Approval. From May 2014 to May 2015 (1 year 1 month) Head of Data, Loyalty & Insights Recruitment @ Building on my knowledge and expertise gained with Aimia, I managed the Data, Loyalty and Insight desk for True North. From April 2011 to May 2014 (3 years 2 months) Head of Recruitment @ Aimia has been pioneering loyalty solutions for over 75 years and own and operate the Nectar Loyalty programme. •Full P&L responsibility for the account. •Managed a team of four at varying levels of ability. Mentoring, motivating and coaching the team on a regular basis. Promoted recruitment co-ordinator to recruiter in line with aspirations through clear objective setting and training. •Enhanced the relationship and credibility of the account through effective stakeholder management and delivery of business objectives. •Reduced direct time to hire by a week through process improvement and effective management strategies. •Increased direct sourcing to 82% from 64% by improving sourcing channels through the use of; social media, market mapping, a wider variety of advertising mediums, improving the effectiveness of the employee referral scheme and better use of the applicant tracking system. •Improved MI and reporting for both True North and Aimia. From April 2011 to October 2012 (1 year 7 months) Recruitment Manager - EMEA @ SEI is a leading global provider of asset management, investment processing, and investment operations solutions for institutional and private-client wealth management. •Reported into the US and was the only UK recruiter covering the EMEA region. Regularly recruited roles in Hong Kong, South Africa, Canada, Amsterdam and the Middle East. •Significantly reduced agency hiring from 58% to 25%, which resulted in significant cost savings. Worked on a number of initiatives to improve talent pipelines for the business within highly competitive skill sets. •Initiated a number of changes to improve the candidate experience, ensuring we engaged top talent throughout the process in a competitive market place. •Increased the credibility of the recruitment function by consistently delivering ‘top talent’ to managers within short timeframes and operating in a consultative capacity. •Part of the project team that created a competency framework for the business. •Appointed as an action planning coach to work with senior management on action points created from the employee engagement survey. From January 2008 to April 2011 (3 years 4 months) Recruitment Manager (Contract) @ The Financial Times, one of the world’s leading business news organisations and provides essential news, comment, data and analysis for the global business community. Recruiting across FT.com (digital) and FTbusiness (trade publications and events). •Achieved significant cost savings by creating effective direct sourcing channels. •Created an internal movers and shakers list to identify top talent in the market. •Attended a number of industry events to network and raise the profile of the organisation. •Established strong working relationships with key advertisers and negotiated significant discounts. Introduced monitoring of ROI of the advertising spend. •Initiated and managed the first graduate recruitment fair resulting in 4 hires •Key stakeholder in producing the manager briefing packs and regularly coached them on interview technique. •Streamlined and managed 3rd party suppliers. •Key stakeholder in the project to implement the recruitment focused section of the website and a content management system. From June 2007 to January 2008 (8 months) London, United KingdomRecruitment Manager @ Consensus Business Group is a private equity and management consultancy. •A newly created stand alone role to support the company’s strong growth plans. •Implemented best practice and processes and created management information, which was presented at board level. •Increased the credibility of the function within the business at senior level through effective communication and stakeholder management. •Recruited and managed an assistant. •Recruited 85 permanent people within the first 12 months whilst also managing a high volume of temp recruitment. •Reduced the average cost per hire by over 50% through increasing direct sourcing channels. From October 2005 to May 2007 (1 year 8 months) London, United KingdomSenior Consultant @ From November 2003 to October 2005 (2 years) London, United KingdomRecruitment Consultant @ From 2001 to 2003 (2 years) London, United KingdomRecruitment Consultant @ From 1998 to 2001 (3 years) London, United KingdomSports Science @ Park Lane College From 1994 to 1996 3 A Levels, 9 GCSE's @ Burntcliffe High School From 1989 to 1996 Charlotte Kao is skilled in: Recruitment Advertising, Contract Recruitment, Employer Branding, Employee Engagement, Performance Management, Employee Relations, Interviews, Competency Based Interviewing, Onboarding, Psychometrics, E-recruitment, Human Resources, Assessment Center, Management, Coaching