Charlene Smalls
Area Logistics Manager (L5) at Amazon | Houston, Texas, United States
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Charlene Smalls is a seasoned Area Logistics Manager (L5) at Amazon, currently stationed at Fulfillment Center STX4, where she plays a pivotal role in optimizing operations and enhancing customer satisfaction. With a robust background in operations management, Charlene has honed her expertise in overseeing large-scale warehouse and fulfillment center activities, ensuring that every aspect of the logistics process runs smoothly and efficiently. Her leadership skills shine through in her ability to manage diverse teams of associates and junior managers, fostering a culture of safety, quality, and performance improvement.
One of Charlene's key achievements in her current role is spearheading the launch of Amazon's company-wide Same Day Delivery (SSD) Initiative at her site. This ambitious project required her to collaborate cross-functionally with various departments and other fulfillment centers, showcasing her exceptional interpersonal communication and project management skills. By introducing innovative processes and comprehensive training programs for staff and junior managers, she has significantly improved operational efficiency and customer service metrics.
Charlene's expertise extends to manufacturing process improvement, reporting metrics, and retail loss prevention, making her a valuable asset in the fast-paced logistics environment. Her ability to analyze performance data and implement strategic improvements has led to measurable enhancements in productivity and labor relations. As she continues to drive operational excellence at Amazon, Charlene remains committed to fostering a collaborative work environment that prioritizes both employee development and customer satisfaction.
Area Logistics Manager (L5) at Amazon in December 2022 to June 2024
Area Logistics Manager at Amazon in March 2021 to December 2022
Case Manager at Lincoln Families in November 2019 to April 2021
Program Coordinator at Oakland Natives Give Back in June 2018 to November 2019
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Vendor Management
Daily Operations
SPL
Regulatory Requirements
Packaging Design
Written Communication
RCM
Revenue Cycle Management
Business Support
Attention to Detail
Onboarding
Continuous Process Improvement
Organization Skills
Continuous Improvement
Supply Chain Management
Warehouse Management
Inventory Control
Warehouse Management Systems
Inventory Management
Cross-functional Team Leadership
Quality Assurance
Warehouse Operations
Logistics Management
Team Leadership
Office Administration
Conflict Resolution
Building Operations
Manufacturing Process Improvement
Service-Level Agreements (SLA)
Reporting Metrics
General Public
Process Design
Operations Management
Mentoring
Shipping & Receiving
Retail Loss Prevention
Store Management
Point of Sale (POS) Systems
Supervisory Skills
Operations
Strategic Vision
Vessel Operations
Positive Reinforcement Learning
Terminal Operations
Performance Improvement
Operational Planning
Labor Relations
Back Office Operations
Office Operations
Key Performance Indicators
Interpersonal Communication
Driving Results
Corrective Actions
Communication
Project Management
Operational Excellence
Physical Education
Software Proficiency
Marketing
Public Relations
Event Management
Event Planning
Budgeting
Social Media
Relationship Building
Business Events
Analytical Skills
Research
Fundraising
Problem Solving
Strategy
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Discover more about AmazonWhat is Charlene Smalls email address?
Email Charlene Smalls at [email protected] and [email protected]. This email is the most updated Charlene Smalls email found in 2026.
How to contact Charlene Smalls?
To contact Charlene Smalls send an email to [email protected] or [email protected]. (updated on October 31, 2024)
What company does Charlene Smalls work for?
Charlene Smalls works for Amazon
What is Charlene Smalls's role at Amazon?
Charlene Smalls is Area Logistics Manager (L5)
What is Charlene Smalls's Phone Number?
Charlene Smalls's phone (214) ***-*482
What industry does Charlene Smalls work in?
Charlene Smalls works in the Retail industry.
Charlene Smalls Email Addresses
Charlene Smalls Phone Numbers
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