Chantae Days

Chantae Days is an enterprising and technically skilled Program Coordinator at the South Carolina Department of Health and Human Services, where she leverages her three years of professional management experience to drive impactful outcomes in Medicaid claims management. In her current role, Chantae is responsible for the meticulous research and verification of casualty claims involving Medicaid recipients. Her expertise in analyzing complex cases allows her to determine when to initiate recovery processes for funds expended on medical care, ensuring the integrity of the Medicaid program.

Chantae's daily interactions with attorneys and insurance adjusters highlight her exceptional business communication skills and emotional intelligence, enabling her to navigate challenging discussions and find optimal solutions for all parties involved. Her ability to adapt to change is particularly valuable in a dynamic environment where regulations and policies may shift, requiring quick thinking and problem-solving capabilities.

Key projects under her leadership include streamlining the claims verification process and enhancing documentation management systems, which have significantly improved the efficiency and accuracy of case handling. Chantae's proficiency in Microsoft Office and project implementation further supports her role in managing liability claims for government contracts, ensuring timely and effective responses to claims. As a dedicated professional, Chantae Days continues to make strides in program management, contributing to the overall mission of the SC Department of Health and Human Services by safeguarding Medicaid resources and supporting vulnerable populations.