Bruce Paterson's Email Addresses & Phone Numbers

📖 Summary

Enterprise Consultant @ World Wide Technology Provide consulting services for custom and complex IT business solutions including multi/hybrid-cloud and software-defined architectures, large data center consolidations with cloud on-board strategies, governance and security practices, and business application performance with patch management and scale-out compute solutions including CI/CD pipelines. Primary focus verticals include global financial firms, terrestrial and satellite service providers and retail.• Regularly consult with C-level personnel and their respective teams for multi-solution scope and expected business outcomes, financial and resource requirements, security and regulatory compliance mandates, and orchestration and automation technologies to improve efficiencies and reduce overall cost.• Successfully integrate multi-vendor solutions for public-cloud and private data center fabrics, SD-WAN fabrics, wireless infrastructure and operation, application dependency mapping and performance monitoring, compute and storage architectures, security architectures, and compliance and reporting.• Leverage detailed proof of concept / proof of value competitive technical solution options to assess feasibility and performance metrics designed to meet desired business outcomes.• Negotiate pricing and solution delivery schedules with multiple vendors and partners on behalf of the customer to meet financial and operational objectives.• Determine appropriate staffing levels and skills, identify training gaps and provide quality candidates to ensure business and financial objectives are met or exceeded. Greater Atlanta AreaSenior Manager - Network Architecture and Engineering @ Verizon Lead the lifecycle architecture and engineering management portfolio for large-scale national and international custom network solutions, complex service development and delivery, and customer executive relationships.• Develop and lead a high-performing architecture and engineering teams responsible for overall network design, implementation, and operational support.• Develop and lead a high-performing application development team for custom application and reporting development, network operations center services, and the overall service portfolio supporting both Waterfall and Agile project methodologies.• Lead all program and project management teams supporting internal OLAs, customer SLAs, change control, documentation, governance / compliance and security posture.• Manage internal compute and storage environments, internal telephony services, and internal business continuity and service diversity solutions.• Manage internal and customer procurement systems and processes, vendor, partner and customer relationships, and continuous internal business process improvement. From April 2009 to December 2014 (5 years 9 months) Tampa/St. Petersburg, Florida AreaProgram Delivery Executive (Acting) – Program Management Office @ Verizon Provide overall program leadership for the portfolio of internal and customer services including customer executive relationships and business and financial management.• Lead a team of 42 personnel directing three senior managers responsible network architecture and engineering services, network operations services, and telecom expense management services. • Managed P&L, performance vs. plan, top and bottom line growth, and annual budgets and expenses consistently meeting or exceeding internal financial targets.• Managed and maintained average bottom line margins of 28 – 32% year over year with annual customer satisfaction ratings of 10 out of 10 for five straight years.• Developed numerous RFP / RFQ responses including all large service and product contract negotiations, staffing requirements and financial forecasting and metric tracking. From January 2013 to October 2013 (10 months) Tampa/St. Petersburg, Florida AreaSenior Network Architect - Network Architecture and Engineering @ Verizon Deliver the architecture, engineering design, and deployment of large-scale national and international enterprise customer network projects and complex service delivery.• Design and manage the transition of a nationwide LC-ATM MPLS-VPN network from cell-based to frame-based technology, 18-month project lifecycle executed in six weeks, meeting all current and new technology and business requirements.• Integrate a major acquisition network of equal size and migrate all legacy frame-relay network technology to an MPLS-VPN architecture, including cell-mode and frame-mode MPLS interworking within budget and on schedule.• Migrate all on-network voice traffic from VoATM tandem switched voice trunking to VoIP H.323 gatekeeper and IPIPGW controlled voice trunking, supporting an on-network call volume of over 80 million calls per year. This included the migration from a 7-digit to a 10-digit dial-plan.• Received the highest award for achievement within Verizon for reducing network expense by $500K per month by redesigning the core ATM network. From June 2000 to April 2009 (8 years 11 months) Tampa/St. Petersburg, Florida AreaSenior Technical Systems Analyst @ Symcor Deliver the design and deployment of large-scale national enterprise network projects and complex service delivery.• Design and implementation of a nationwide DS3 private-line ATM network consolidating 27 data centers into seven, including all mainframe and IP connectivity, for the three largest banks in Canada (BMO, TD and RBC), delivered within budget and on schedule.• Develop and deploy a corporate wide network management system using Tivoli NetView and CiscoWorks within budget and on schedule. From 1998 to 2000 (2 years) Toronto, Canada AreaRegional Informatics Analyst @ Industry Canada Deliver the design and deployment of regional and national enterprise network projects and complex service delivery.• Chairperson of the National Desktop Operating System Working Group, responsible for the standardization and deployment of Windows NT Workstation v4 across the organization delivered successfully and on schedule.• Review and redesign of the Industry Canada WAN, adding / upgrading many ATM, Frame-Relay and ISDN circuits and routers across the organization, including remote access solutions delivered within budget and on schedule.• Networked radio communication monitoring and direction-finding facility planning, deployment, operation and management including radio communications interference investigations, analogue and digital signal analysis, cellular, two-way and broadcast station inspections, licensing and regulatory issues, and enforcement action. From February 1992 to February 1998 (6 years 1 month) Toronto, Canada Area