Highly intuitive and successful Recruiting/HR professional with over ten years experience in the staffing industry, with an emphasis in Administrative, Call Center, and Sales roles. Previous experience in Healthcare Recruiting. Excellent communication, recruiting and employee relations skills, developing and maintaining client and employee relationships, customer service focused and driven. Knowledge of employment forms, policies and procedures, conducting employee orientations, and continuous improvement. Specialties: Recruiting, Employee Relations, Management Relations

Recruiter @ Responsible for finding top Sales and Marketing Talent for James Hardie Building Products. I recruit for Account Representatives, Area Sales Managers, and more. If you are a Sales professional with a proven track record, please inbox me for more info! From November 2015 to Present (2 months) Greater Nashville AreaSenior Recruiter @ From November 2015 to Present (2 months) Greater Nashville AreaRPO Recruiter (Contract) @ On-site recruiter for Centennial Medical Center. Recruiting for Executive Assistant positions, Unit Secretaries, Monitor Techs, Nurse Technicians, etc. Assist recruiting team with sourcing resumes for RN positions using Taleo, verifying RN licensure, verifying Nurse Tech licensure, and criminal background checks. In the first week of my employment here, 3 of 4 candidates I submitted for a high level Executive Assistant position were selected for interview with the hiring manager. I also proactively developed and implemented a new behavior based interview questionnaire for those positions. From June 2015 to October 2015 (5 months) Talent Solutions Manager, Kelly Services at Nissan North America, Inc. @ On-site manager for Nissan North America, Inc., Consumer Affairs Call-Center. Currently managing over 150 employees on-site at the client facility. Responsible for all HR functions at this site including, but not limited to: Employee Relations, Coaching, Counseling, Disciplinary Procedures, conduct investigations, track FMLA, payroll, conduct annual performance reviews, Worker's Compensation, track attendance, and more. Liaison between Management, Employees, and Staffing Agency. Responsible for influencing management with regard to employee selection, guidance with regard to employee morale and disciplinary actions, and other concerns as they arise. Formerly served as the dedicated Recruiter for this site as well as for all contract Administrative positions at Nissan North American headquarters in Franklin, TN. From March 2008 to June 2015 (7 years 4 months) Recruiter @ Dedicated Recruiter for Caterpillar Financial. Sourced candidates from general administrative to accounting and more. Reduced turnover, handled all employee relations, influenced managers with regard to employee selection, build and maintain successful relationships with management. Also recruited for other administrative and industrial position including aircraft mechanics. Performed outbound marketing calls. Sourced, screened, interviewed using Behavior Based techniques, made hiring decisions for successful placements. Input employee personal information, administer forms W-4, I-9, and other confidential information. Counseled employees on attendance, performance, attitude, etc. Managed local branch for an interim period. From May 2006 to January 2008 (1 year 9 months) On-site Recruiter/Coordinator (Contract) @ Contract recruiter and on-site coordinator for Asurion, a provider of cell phone handset insurance. Responsibilities included: phone screening, interviewing, testing applicants, conducting new employee orientation, maintaining employee files, maintaining drug and background results, counseling employees, payroll, and administrative duties related to all employee paperwork. From March 2006 to May 2006 (3 months) Administrative Assistant II @ Contract assignment within the Mechanical Engineering Department. Worked primarily on a special project with HR duties for the hiring and selection process of a new professor for the department. Responsibilities included: open mail and review all curriculum vitae, inputting pertinent candidate information into an Excel spreadsheet, maintain the spreadsheet daily, compose and send out letters to each candidate that we received their materials, send out rejection letters, maintain filing of all candidate information and keep strict confidentiality, create binders with all curriculum vitae for each department professor, send out letters to obtain references, send out thank you letters. Additional responsibilities for the department included filing, answering phones, logging invoices, handling purchase orders, ordering supplies, etc. From October 2005 to March 2006 (6 months) Sales and Customer Service Associate @ Inbound call-center representative. Resolved customer problems/inquiries about billing or products. Used discovery questions to find customer needs and used consultative selling to sell BellSouth products and services as appropriate. Consistently awarded certificates in Excellent Customer Services and Exceeding Sales Quotas From February 2001 to July 2005 (4 years 6 months)

Business Administration, Small Business Management @ Nashville State Community CollegeTennessee State University From 1991 to 1993 Brandy Mayo is skilled in: Employee Relations, Payroll, Human Resources, Recruiting, Customer Service, Interviews, Screening, Hiring, Healthcare, Account Management, Management, Talent Acquisition, Policy, Temporary Placement, New Hire Orientations, Microsoft Excel, Insurance