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Bob Graham

Vice President Information Technology

CIO at BevMo!

Brentwood, California

Section title

Bob Graham's Email Addresses & Phone Numbers

Bob Graham's Work Experience

BevMo!

Vice President Information Technology

March 2010 to Present

National Retail Federation

NRF ARTS Board Member / NRF CIO Council

2009 to Present

Peek Aren't You Curious

CIO

August 2008 to February 2010

Bob Graham's Education

Control Data Institute San Francisco

About Bob Graham's Current Company

BevMo!

Building a better BevMo!

About Bob Graham

📖 Summary

Executive / Technologist with extensive understanding of various technologies including Cloud, Mobile, data warehousing and BI in consumer oriented and B to B environments The “cloud” has changed the way technology is delivered across the globe – enabling consumers, retailers, suppliers and manufacturers to collaborate in real time – the digital natives have arrived - embrace the "cloud" now. I excel at visualizing, architecting and articulating technology visions to achieve success. Focus: data warehouse, CRM, retail operations, Point of Sale, e-commerce, payment, mobile, and supply chain. Specializing in optimizing technology via cloud computing / SaaS / + retail standards to complement an organization, reduce cost and deliver rapid return. Experience: enterprise applications, store applications, CRM / loyalty programs, price optimization, mobile, EFT, payments systems, SaaS and ASP computing models, corporate data centers and “cloud” computing environments. Specialties: Cloud, SaaS, Teradata Data Warehouse, Teradata Cloud, Teradata MDM, Teradata CRM, NCR CRM, NCR POS, VeriFone VeriShield payment platforms, Debit, Credit, EFT, PCI, SOX, Rackspace Cloud, Microsoft platforms, Store Systems, Revionics pricing solutions, electronic shelf labels, NRF/ARTS deployments, Team development, vendor relationship managementVice President Information Technology @ Building a better BevMo! From March 2010 to Present (5 years 8 months) NRF ARTS Board Member / NRF CIO Council @ Board member NRF / ARTS - CIO Council Executive Committee member From 2009 to Present (6 years) CIO @ As CIO at Peek, developing and implement our IT strategy and platforms. Implementing cloud / SaaS based POS, inventory management, system reporting and digital receipt. Developing CRM / Loyalty strategies. From August 2008 to February 2010 (1 year 7 months) Retail Technologist & Consultant @ Work with various vendors, retailers and trade events From March 2007 to December 2008 (1 year 10 months) IT Consultant @ IT Consultant From March 2008 to August 2008 (6 months) VP CTO @ Focused on current and future technologies and how they aid in achieving the corporation’s strategic plans: Targeted areas included Store Systems, CRM Data Warehouse, Data Repositories, Payment Systems, e-Commerce, Infrastructure / Network / Satellite, Enterprise Computing Platforms, Desktop Computing, Financial Management Systems Developed multi-year IT plans to insure that technology efforts are aligned with current and future business strategies. Define Architecture to align with strategic and tactical plans Review future direction of key IT vendor products and services. Manage Data Warehouse CRM Platforms – Develop innovative CRM solutions. Insure that solutions meet security and compliance objectives / Sarbanes Oxley / Payment Card Industry. Manage third party / outsourcing partners to insure solutions are delivered on budget and as defined. From February 2006 to March 2007 (1 year 2 months) Vice President Stores Technology @ Managed Point Of Sale, Store Systems, CRM Data Warehouse, Data Repositories, Payment Systems and e-Commerce Envisioned, assembled and deployed a Microsoft based Point of Sale enterprise solution – Resulting in one platform supporting three unique brands. Designed and delivered customer service initiatives that include one-to-one customer pricing and other unique business to business checkout applications - Merged direct delivery sales with brick and mortar retail operations. Delivered first commercially available Digital Receipt – resulting in 25% reduction of open receivable - days to settlement - reduced annual accounting department head count – Improved payment / cash position on customer receivables . Implemented a Point Of Sale data repository and sales audit system based on the NRF/ARTS data model resulting in real time delivery of chain sales data while lowering cost to collect data. From June 2001 to February 2006 (4 years 9 months) Director Corporate Technology @ Managed Data centers, corporate infrastructure platforms, Hughes satellite network, desktop computing and enterprise network, MVS Operations, eCommerce, Web applications, Point of Sale Directed the development and deployment of a NCR Teradata/SAS CRM data warehouse to manage customer specific targeting and scoring - resulted in direct marketing campaigns with positive response rates as high as 60%. Deployed advanced loss prevention solution that reduced overall shrink as a % of sales. Managed IT operating budget / support contracts From October 1999 to June 2001 (1 year 9 months) Director Store Systems @ Responsible for Point of Sale, Store Systems, Payment Systems, Help Desk and Store support Built store systems application development and support teams. Implemented a Microsoft based Point Of Sale System reducing total cost of ownership over replaced legacy systems. Constructed and deployed a Tandem/ACI Base 24 solution supporting on-line debit, credit and check authorization processing, digital signature capture and customer loyalty management - resulted in reducing check fraud, reduction in payment transactions fees, reduction in time and labor for credit card dispute management - Increased overall sales and average transaction size. Selected and implemented chain wide – Hughes private wide area satellite data network. Prepared, developed and implemented - information systems plan to integrate 39 United Grocers Cash & Carry stores acquired May 1998 From October 1992 to October 1999 (7 years 1 month) Retail Industry Group Consultant @ Supported sales, development and deployment of NCR products marketed in the United States Key member of the NCR retail marketing organization that developed and marketed the NCR 2127 Retail System. Presented various NCR Technologies to a former US President as well as many senior retail executives throughout the United States. Key participant in the application development, marketing, sales and installation of the NCR 2126 and NCR 2127 retail POS systems for the Western United States. Implemented Enterprise POS / EFT Solutions – Monterey Bay Aquarium - Marriott’s Great America Theme Park – Hyatt Hotels. From July 1974 to October 1992 (18 years 4 months) Bob Graham is skilled in: CRM, Strategy, E-commerce, SaaS, IT Strategy, Integration, Management, Leadership, Enterprise Software, Cloud Computing, Program Management, Business Process, Retail, Outsourcing


Bob Graham’s Personal Email Address, Business Email, and Phone Number

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Frequently Asked Questions about Bob Graham

What company does Bob Graham work for?

Bob Graham works for BevMo!


What is Bob Graham's role at BevMo!?

Bob Graham is Vice President Information Technology


What is Bob Graham's personal email address?

Bob Graham's personal email address is r****[email protected]


What is Bob Graham's business email address?

Bob Graham's business email address is g****[email protected]


What is Bob Graham's Phone Number?

Bob Graham's phone (213) ***-*313


What industry does Bob Graham work in?

Bob Graham works in the Retail industry.


Who are Bob Graham's colleagues?

Bob Graham's colleagues are Max Koenig, Dhiren C., Gijs Haeften, Ravi Jayant, Lauren Robinson, Tammy SHRM-CP, Hasti Afsarifard, Omer MBA, Yuri Papadin, and Saeed Amidi


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In a nutshell

Bob Graham's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

4 year(s), 10 month(s)

Bob Graham's Willingness to Change Jobs

Unlikely

Likely

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Bob Graham's Achievements

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