Bill Macbride
Vice President, Contact Center Operations at TAG - The Aspen Group | Greater Philadelphia
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Vice President, Contact Center Operations at TAG - The Aspen Group in December 2024 to Present
Senior Vice President, Contact Center Operations & Customer Experience at Nutrisystem, Inc. in April 2022 to July 2024
Senior Vice President, Contact Center Operations at Nutrisystem, Inc. in March 2013 to March 2022
Vice President - Contact Center Operations at Nutrisystem, Inc. in May 2009 to February 2013
Business Consultant at Self-employed in November 2008 to April 2009
Executive Vice President, Global Operations at TRG Customer Solutions in November 2007 to October 2008
SVP / GM, NA TeleServices at ICT Group, Inc. in February 2000 to October 2007
Vice President Client Services at ICT Group, Inc. in June 1997 to January 2000
Director, Client Services at ICT Group, Inc. in October 1995 to May 1997
Senior Consultant at Princeton Management Resources, Inc in March 1994 to October 1995
Client Services Manager at ICT Group, Inc. in March 1991 to March 1994
Customer Support / IT Operations at ICT Group, Inc. in June 1987 to February 1991
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Temple University - Fox School of Business and Management, Bachelor of Business Administration (B.B.A.)
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Resource Optimization
Key Performance Indicators
Operational Excellence
Multi-Site Operations
Team Building
Strategic Leadership
Client Delivery
Customer Experience Management
Digital Transformation
Operations Management
Customer Retention
Planning Budgeting & Forecasting
Data-driven Decision Making
Sales Leadership
Commission Plans
Quality Metrics
Team Leadership
Implementation Plans
Budget Tracking
Cost Management
Critical Thinking
Employee Engagement
Voice of the Customer
Policy Management
Vendor Relations
High Performance Teams
Sensitive Information
Sales Strategy
Team Culture
Customer Interaction
D2C
Consultative Approach
Presentations
Communication
Presentation Skills
Performance Metrics
Client Requirements
Team Management
Client Services
Telecommunications
Data Analysis
Service Delivery
Continuous Improvement
Financial Services
Workforce Management
BPO
Vendor Management
Quality Assurance
Account Management
Call Centers
Customer Satisfaction
Marketing
Customer Service
Customer Experience
Leadership
Management
Training
Executive Management
Inbound Marketing
Strategy
CRM
Outsourcing
Sales
Process Improvement
E-commerce
Direct Marketing
Recruiting
Human Resources
Business Process
Customer Acquisition
Business Process Outsourcing (BPO)
Consulting
P&L Management
Business Process Improvement
Lead Generation
Risk Management
Contact Centers
Customer Relationship Management (CRM)
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Discover more about TAG - The Aspen GroupWhat is Bill Macbride email address?
Email Bill Macbride at [email protected] and [email protected]. This email is the most updated Bill Macbride's email found in 2026.
What is Bill Macbride phone number?
Bill Macbride phone number is 2672549854.
How to contact Bill Macbride?
To contact Bill Macbride send an email to [email protected] or [email protected]. If you want to call Bill Macbride try calling on 2672549854.
What company does Bill Macbride work for?
Bill Macbride works for TAG - The Aspen Group
What is Bill Macbride's role at TAG - The Aspen Group?
Bill Macbride is Vice President, Contact Center Operations
What industry does Bill Macbride work in?
Bill Macbride works in the Health, Wellness & Fitness industry.
Bill Macbride Email Addresses
Bill Macbride Phone Numbers
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