Andrea Carter
Senior Customer Operations Specialist, dotloop PRO at Zillow | Cincinnati, Ohio, United States
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As a Senior Customer Operations Specialist at Zillow, Andrea Carter plays a pivotal role in enhancing the user experience for dotloop PRO, a leading transaction management platform in the real estate technology sector. With a strong foundation in operations and training, Andrea collaborates closely with real estate brokers and administrators to develop custom templates and workflows tailored to their unique business needs. This hands-on approach not only empowers clients to maximize their use of dotloop but also streamlines their operational processes, ultimately driving efficiency in their transactions.
Andrea's expertise in written communication and instructional design allows her to create comprehensive educational resources and training sessions that resonate with users at all levels. Her commitment to customer empowerment is evident in her ability to translate complex concepts into easily digestible content, ensuring that clients can quickly find solutions to their challenges. By leveraging her skills in project management and time management, Andrea effectively coordinates multiple initiatives, ensuring that each project is delivered on time and meets the high standards expected by Zillow's clientele.
In addition to her technical skills, Andrea's interpersonal abilities foster strong relationships with clients, enabling her to understand their needs and provide tailored support. Her experience in account management further enhances her capability to drive customer satisfaction and retention. As she continues to innovate and refine the training programs at Zillow, Andrea remains dedicated to transforming the real estate technology landscape, one client at a time.
Senior Customer Operations Specialist, dotloop PRO at Zillow in February 2022 to Present
Senior Customer Operations, Training and Development at Zillow in January 2024 to Present
Customer Operations Specialist, dotloop PRO at Zillow in June 2020 to February 2022
English Second Language Teacher at VIPKid in November 2018 to December 2021
Customer Experience Consultant, dotloop at Zillow in September 2019 to June 2020
Copywriter at The Northerner in January 2014 to January 2016
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Creative Problem Solving
Leadership
Teamwork
Time Management
Account Management
Customer Experience
Teaching
Writing
English Teaching
Editing
Microsoft Excel
White Glove
Customer Service
Client Services
Interpersonal Skills
Training
Project Management
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Discover more about ZillowWhat is Andrea Carter email address?
Email Andrea Carter at [email protected]. This email is the most updated Andrea Carter email found in 2026.
How to contact Andrea Carter?
To contact Andrea Carter send an email to [email protected]. (updated on November 04, 2024)
What company does Andrea Carter work for?
Andrea Carter works for Zillow
What is Andrea Carter's role at Zillow?
Andrea Carter is Senior Customer Operations Specialist, dotloop PRO
What is Andrea Carter's Phone Number?
Andrea Carter's phone (216) ***-*264
What industry does Andrea Carter work in?
Andrea Carter works in the Leasing Real Estate industry.
Andrea Carter Email Addresses
Andrea Carter Phone Numbers
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