Amberlee R
Director of Operations and Innovation at American Claims Management | San Diego, California, United States
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Amberlee R. serves as the Director of Operations and Innovation at American Claims Management, where she plays a pivotal role in enhancing operational efficiency and driving technological advancements within the organization. With over four years of progressive experience in business analysis, Amberlee leverages her expertise as a Certified Scrum Master (CSM) to lead a dynamic team of technical business analysts. Together, they manage the project intake lifecycle, ensuring the seamless development and integration of customer-facing business system requirements in a hybrid Waterfall/Agile environment.
Amberlee's proficiency in SQL and her deep understanding of project and change management fundamentals empower her to oversee critical initiatives that enhance data security and system performance. She conducts rigorous database testing, verification, and validation processes to uphold the confidentiality, integrity, and availability of production SQL code outputs. This commitment to data security is essential in the commercial insurance sector, where safeguarding sensitive information is paramount.
In her current role, Amberlee is instrumental in spearheading key projects that align technology with business objectives, ultimately improving client satisfaction and operational outcomes. Her skills in requirements analysis and application programming interfaces (APIs) enable her to bridge the gap between technical teams and stakeholders, ensuring that project deliverables meet the evolving needs of external clients. Amberlee’s dedication to community outreach and her passion for animal health further reflect her commitment to making a positive impact both within and beyond the organization. Through her innovative approach and leadership, Amberlee R. continues to drive significant advancements at American Claims Management, positioning the company for future success in a rapidly changing industry.
Director of Operations and Innovation at American Claims Management in April 2023 to Present
Business Systems Analyst at American Claims Management in September 2021 to April 2023
Project Development Analyst at NC Farm Bureau in October 2020 to August 2021
Policy Analyst at NC Farm Bureau in March 2019 to October 2020
Medical Assistant at SPCA of Wake County in December 2015 to March 2019
Adoptions Counselor at San Diego Humane Society in January 2014 to October 2015
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Problem Solving
Business Process
Industry standards
Regulatory Standards
Data Management
Stakeholder Engagement
Operations Process Improvement
Technical Requirements
Personal Lines Auto
Personal Insurance
Visio
Client Relations
Cross-functional Team Leadership
Data Analysis
Workers Compensation
Knowledge Management
Strategic Partnerships
Animal Health
Documentation
Practice Management
Customer Service
Communication
Community Outreach
Business Analysis
Agile Methodologies
Requirements Analysis
Scrum
SQL
Software Testing
Test Planning
Test Management
Software Development Life Cycle (SDLC)
Software Quality Assurance
Agile & Waterfall Methodologies
Project Management
Quality Assurance
Defect Tracking
Defect Management
Change Management
Property & Casualty Insurance
Commercial Insurance
Microsoft Excel
Microsoft Teams
Microsoft Office
Thunderhead
Test Execution
Application Programming Interfaces
Data Mapping
Verisk ISO
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Discover more about American Claims ManagementWhat is Amberlee R email address?
Email Amberlee R at [email protected]. This email is the most updated Amberlee R email found in 2026.
How to contact Amberlee R?
To contact Amberlee R send an email to [email protected].
What company does Amberlee R work for?
Amberlee R works for American Claims Management
What is Amberlee R's role at American Claims Management?
Amberlee R is Director of Operations and Innovation
What is Amberlee R's Phone Number?
Amberlee R's phone (213) ***-*698
What industry does Amberlee R work in?
Amberlee R works in the Insurance industry.
Amberlee R Email Addresses
Amberlee R Phone Numbers
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