Ahmed Ragab

Q: What is Ahmed Ragab email address?

Email Ahmed Ragab at ahmedragab@live.com and ahmed.ragab@servicenow.com. This email is the most updated Ahmed Ragab's email found in 2026.

Q: How to contact Ahmed Ragab?

To contact Ahmed Ragab send an email to ahmedragab@live.com or ahmed.ragab@servicenow.com. If you want to call Ahmed Ragab try calling on +31 (0) 683056424.

Sr. Staff Software Engineer - Cloud Observability at ServiceNow | Amsterdam, North Holland, Netherlands

About Ahmed Ragab

Ahmed Ragab is a seasoned Sr. Staff Software Engineer specializing in Cloud Observability at ServiceNow, where he leverages over 12 years of extensive experience in cloud computing, software development, and observability. In his current role, Ahmed is instrumental in designing, deploying, and scaling the ServiceNow Observability Infrastructure, ensuring that the platform remains robust and responsive to the dynamic needs of its users. His expertise lies in identifying and developing common interfaces (APIs) that facilitate seamless querying of databases, crafting insightful metrics, and analyzing complex problems, thus enhancing the overall functionality and user experience of the ServiceNow ecosystem.

A key aspect of Ahmed's work involves collecting, aggregating, and visualizing metrics to provide actionable insights that drive decision-making processes. By utilizing advanced tools such as Prometheus, Grafana, and the Elastic Stack (ELK), he transforms raw data into meaningful visual representations that empower teams to monitor system performance and troubleshoot issues effectively. His proficiency in containerization technologies like Docker and orchestration platforms such as Kubernetes further enables him to build scalable distributed systems that meet the demands of modern cloud environments.

Collaboration is at the heart of Ahmed's approach, as he works closely with various engineering teams within ServiceNow to ensure the infrastructure is not only reliable but also aligns with the company's strategic goals. His leadership skills and technical acumen make him a pivotal figure in driving innovation and operational excellence in cloud observability, positioning ServiceNow as a leader in the industry. With a strong foundation in SQL and VMware, Ahmed continues to push the boundaries of what's possible in cloud technology, fostering a culture of continuous improvement and excellence.

Ahmed Ragab Work