Addison Hatch
Head of Bank Quality, Testing & Risk Transformation at USAA | Charlotte, North Carolina, United States
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Head of Bank Quality, Testing & Risk Transformation at USAA in December 2023 to Present
Head of Business Risk & Controls- Bank Omnichannel at USAA in July 2019 to December 2023
Executive Director, Compliance at USAA in September 2017 to July 2019
Director of Regulatory Compliance at USAA in August 2016 to September 2017
CEO/Principal Consultant at Hatch Consulting Services in August 2014 to August 2016
Consultant at Treliant Risk Advisors in September 2014 to July 2016
Director, Work at Home Operations at Capital One in January 2012 to August 2014
Senior Vice President, Service Delivery at VIPdesk Connect in January 2007 to January 2012
Division Vice President at Xerox in January 2006 to January 2007
General Manager at Xerox in January 2005 to January 2006
Country Manager at NCO Group/RMH Asia Pacific in January 2003 to January 2005
Director of Operations at FirstRing in January 2002 to January 2003
National Workforce Manager at INFONXX in January 1999 to January 2002
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Thought Leadership
Organizational Effectiveness
Transformation Programs
Executive Management
Risk Management
Start-ups Management
Operational Risk Management
Leadership
Call Centers
Management
Operations Management
Process Improvement
Strategic Planning
Vendor Management
Performance Management
Customer Experience
Business Development
Outsourcing
BPO
CRM
Program Management
Customer Retention
Customer Service
Negotiation
Business Strategy
Sales Management
Workforce Management
Team Building
Customer Satisfaction
Strategy
Team Management
Strategic Partnerships
Coaching
Team Leadership
Training
Change Management
Forecasting
Telecommunications
Call Center
Account Management
Project Management
New Business Development
Service Delivery
Leadership Development
Inbound Marketing
Human Resources
Sales Operations
Budgets
Product Management
Employee Relations
Six Sigma
Retail
Remote Infrastructure Management
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Discover more about USAAWhat is Addison Hatch email address?
Email Addison Hatch at [email protected] and [email protected]. This email is the most updated Addison Hatch's email found in 2026.
How to contact Addison Hatch?
To contact Addison Hatch send an email to [email protected] or [email protected].
What company does Addison Hatch work for?
Addison Hatch works for USAA
What is Addison Hatch's role at USAA?
Addison Hatch is Head of Bank Quality, Testing & Risk Transformation
What is Addison Hatch's Phone Number?
Addison Hatch's phone (704) ***-*194
What industry does Addison Hatch work in?
Addison Hatch works in the Consumer Services industry.
Addison Hatch Email Addresses
Addison Hatch Phone Numbers
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