Zedryck Williams
Customer Care Manager at Anthem, Inc. | Austell, Georgia, United States
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Zedryck Williams serves as a Customer Care Manager at Anthem, Inc., where he leverages over a decade of experience in the healthcare industry to drive impactful health coaching initiatives. His role is pivotal in enhancing member engagement, particularly for those managing chronic diseases. Zedryck's expertise lies in developing tailored coaching plans that empower members to take charge of their health. By utilizing positive behavior change principles, he identifies individual strengths and barriers, crafting strategies that not only promote self-awareness but also foster resilience and advocacy among members.
Currently, Zedryck is spearheading several key projects aimed at improving patient care management and healthcare outcomes. One notable initiative involves the integration of advanced data analytics to better understand member needs and tailor interventions accordingly. This project not only enhances the quality of service offerings but also aligns with Anthem's commitment to personalized care. His strong marketing leadership skills enable him to effectively communicate the value of these programs, ensuring that members are informed and engaged in their health journeys.
Zedryck's collaborative approach is evident in his work with cross-functional teams, where he builds relationships that enhance service delivery and operational efficiency. His ability to negotiate and present complex healthcare concepts in an accessible manner has been instrumental in driving business growth and improving profitability. As a dedicated health educator, Zedryck remains focused on fulfilling individual health needs, making him an invaluable asset to Anthem, Inc. and the broader healthcare community.
Customer Care Manager at Anthem, Inc. in November 2018 to Present
Comprehensive Health Solutions Health Educator at Wellpoint Group of Companies in February 2011 to November 2018
Comprehensive Health Solutions Interim Lead at Wellpoint Group of Companies in May 2013 to November 2013
Personal Training Manager at LA Fitness in January 2010 to February 2011
CDC Contractor / Fitness Specialist at Computer Sciences Corporation (CSC) in January 2010 to April 2010
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Salem University, Master of Business Administration - MBA, August 2026
Georgia Southern University, Bachelor of Science - BS, August 1999 to August 2026
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Customer Satisfaction
Customer Retention
Population Health
Healthcare Management
Healthcare Industry
Patient Care Management
Medical Case Management
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Discover more about Anthem, Inc.What is Zedryck Williams email address?
Email Zedryck Williams at [email protected]. This email is the most updated Zedryck Williams's email found in 2026.
How to contact Zedryck Williams?
To contact Zedryck Williams send an email to [email protected]. (updated on September 11, 2024)
What company does Zedryck Williams work for?
Zedryck Williams works for Anthem, Inc.
What is Zedryck Williams's role at Anthem, Inc.?
Zedryck Williams is Customer Care Manager
What is Zedryck Williams's Phone Number?
Zedryck Williams's phone (404) ***-*354
What industry does Zedryck Williams work in?
Zedryck Williams works in the Hospital & Health Care industry.
Zedryck Williams Email Addresses
Zedryck Williams Phone Numbers
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