Zale N
Customer Program Coordinator (Program Specialist 3) at Washington State Department of Transportation | Greater Seattle Area
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Zale N. has made significant strides in their role as a Program Specialist 3 at Washington State Ferries (WSF), where they have been instrumental in enhancing the customer experience through strategic program coordination and management. Since joining WSF in 2021, Zale has leveraged their background in communications, obtained from Western Washington University, to effectively develop and implement customer programs that cater to the diverse needs of ferry users. Their expertise in program management is evident in key projects such as the enhancement of customer feedback mechanisms and the rollout of educational initiatives aimed at improving public understanding of ferry operations and services.
In their current role, Zale excels in fostering teamwork and collaboration across various departments, ensuring that customer programs align with WSF’s overarching goals. Their strong interpersonal communication skills enable them to engage effectively with stakeholders, from customers to regulatory bodies, ensuring that all voices are heard and considered in program development. Zale’s proficiency in writing and public speaking has also been crucial in crafting clear and compelling messaging for community outreach efforts, helping to demystify the ferry system and promote its benefits.
Zale's commitment to informal education and their ability to manage confidential documents further underscore their professionalism and dedication to maintaining the integrity of customer programs. As they continue to drive innovation within WSF, Zale N. remains a key player in shaping the future of ferry services in Washington, ensuring that they are not only efficient but also responsive to the needs of the community they serve.
Customer Program Coordinator (Program Specialist 3) at Washington State Department of Transportation in November 2021 to Present
Licensing Services Representative 2 at Washington State Department of Licensing in March 2021 to October 2021
Licensing Services Representative 1 at Washington State Department of Licensing in March 2020 to February 2021
Gallery Services Representative at Hands On Children's Museum in January 2020 to March 2020
Asst. Barn Manager and Intern Coordinator at Wyndover Farm in August 2018 to June 2019
Communications Consultant at Procession of the Species in March 2019 to May 2019
Retail Sales Associate at Fuego / Attic Salt in June 2017 to September 2017
WWU Annual Fund Representative at Western Washington University in October 2016 to February 2017
Instructor at CHASTAIN MIST EQUESTRIAN, LLC in September 2014 to June 2015
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Western Washington University, Bachelor's degree, August 2026
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Public Participation
Public Outreach
Public Engagement
Community Engagement
Project Management
Teamwork
Project Coordination
Strategic Communications
Internal Communications
Communication
Research
Interpersonal Skills
Writing
Nonprofit Organizations
Small Group Communication
Attention to Detail
Urgency
Informal Education
De-escalation
Policy Analysis
Confidential Documents
Licensing
Program Management
Program Coordination
Interpersonal Communication
Process Improvement
Microsoft Office
Customer Service
Microsoft Excel
Microsoft Word
Leadership
Public Speaking
Microsoft PowerPoint
Social Media
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Discover more about Washington State Department of TransportationWhat is Zale N email address?
Email Zale N at [email protected]. This email is the most updated Zale N's email found in 2026.
What is Zale N phone number?
Zale N phone number is 5074386710.
How to contact Zale N?
To contact Zale N send an email to [email protected]. If you want to call Zale N try calling on 5074386710. (updated on September 27, 2024)
What company does Zale N work for?
Zale N works for Washington State Department of Transportation
What is Zale N's role at Washington State Department of Transportation?
Zale N is Customer Program Coordinator (Program Specialist 3)
What industry does Zale N work in?
Zale N works in the Non-profit Organization Management industry.
Zale N Email Addresses
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