Zacquille J
Level 2 Service Desk Technician at Electric | Brooklyn, New York, United States
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Zacquille J. is an accomplished Level 2 Service Desk Technician at Electric, where he leverages his extensive background in information technology support to deliver exceptional service and solutions. With a Bachelor of Technology in Computer Systems Networking and Telecommunications from CUNY, Zacquille has cultivated a robust skill set that encompasses technical support, troubleshooting, and network security. His expertise in Cisco VoIP, Linux, and Windows Server environments positions him as a critical asset in addressing complex technical issues.
In his current role, Zacquille is responsible for remotely troubleshooting a diverse range of hardware and software problems, primarily within Mac OS, Windows 10, and cloud-based applications like Google G-Suite and Dropbox. His proficiency in diagnosing and resolving issues not only enhances operational efficiency but also ensures a seamless user experience for clients. Zacquille’s commitment to adhering to best practices and specific guidelines during device provisioning further exemplifies his dedication to maintaining high standards in IT support.
As a point of escalation for customer interactions, Zacquille excels in managing challenging situations with professionalism and technical acumen. His ability to communicate effectively with users while providing timely resolutions underscores his strong customer service orientation. Additionally, Zacquille’s knowledge of Cisco routers, ASA firewalls, and CCNA principles allows him to contribute to networking and server support initiatives, making him a well-rounded technician capable of tackling a variety of IT challenges. Through his work at Electric, Zacquille continues to enhance his skills and drive improvements in IT service delivery, solidifying his role as a key player in the organization’s success.
Level 2 Service Desk Technician at Electric in May 2022 to Present
IT Manager at Launch Expeditionary Learning Charter School in May 2021 to June 2022
IT Support Technician at NYC Department of Education in April 2018 to May 2021
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City Tech, CUNY, Bachelor of Technology - BTech, July 2026
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Technical Support
Troubleshooting
Network Security
Windows Server
Linux
CCNA
Cisco Routers
Cisco ASA
Cisco VoIP
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Discover more about ElectricWhat is Zacquille J email address?
Email Zacquille J at [email protected] and [email protected]. This email is the most updated Zacquille J's email found in 2026.
How to contact Zacquille J?
To contact Zacquille J send an email to [email protected] or [email protected]. (updated on September 17, 2024)
What company does Zacquille J work for?
Zacquille J works for Electric
What is Zacquille J's role at Electric?
Zacquille J is Level 2 Service Desk Technician
What is Zacquille J's Phone Number?
Zacquille J's phone (212) ***-*237
What industry does Zacquille J work in?
Zacquille J works in the Computer & Network Security industry.
Zacquille J Email Addresses
Zacquille J Phone Numbers
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