Yvonne Onatedon
Customer Service Consultant at Gap Inc. | Rocklin, California, United States
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Yvonne Onate-Don is a seasoned Customer Service Consultant at Gap Inc., where she leverages over 15 years of leadership experience in call center operations to drive performance improvement and enhance customer satisfaction. In her current role, Yvonne plays a pivotal part in managing a bilingual and multicultural team within a high-volume retail call center environment, assisting approximately 70 customers daily in both English and Spanish. Her ability to communicate effectively across languages not only fosters a welcoming atmosphere for diverse clientele but also contributes to significant revenue generation, with an impressive average of $1,500 in upselling apparel and accessories each day.
Yvonne's expertise extends beyond customer interactions; she is instrumental in developing and implementing customer service initiatives that streamline operations and improve efficiency. Her strategic approach to operations management has been key in optimizing workflows and enhancing team performance in environments with over 300 employees. Yvonne is also passionate about mentoring and training customer service professionals, ensuring they are equipped with the skills necessary to excel in their roles and contribute to a high-performance work culture.
In addition to her operational acumen, Yvonne brings a unique blend of skills that includes succession planning and leadership development, making her a valuable asset to Gap Inc. Her commitment to fostering an inclusive workplace and her proficiency in both customer service and team management position her as a leader in the industry, dedicated to elevating the customer experience while driving business success. As Gap Inc. continues to evolve in the competitive retail landscape, Yvonne's insights and initiatives will undoubtedly play a crucial role in shaping the future of customer service excellence within the organization.
Customer Service Consultant at Gap Inc. in March 2013 to Present
President/Part-time Board Member at Advantage Gear, Inc. in January 2000 to April 2014
Director, Call Center Operations at Emergency Road Service/ERS Response Center in December 1999 to July 2001
Director, Call Center Operations, at ERS, an iFleet Company in December 1999 to April 2001
Director/General Sales Manager at GTE in April 1997 to April 1999
Director/General Sales Manager, Customer Contact, National Multilingual Telecommunications Center at GTE in March 1997 to March 1999
Manager, International Mass Markets at MCI Telecommunions in February 1990 to November 1996
See more
See less
University of California, Davis - Graduate School of Management, September 1995 to September 1996
University of California, Davis, Bachelor of Arts (B.A.), September 1982 to September 1986
Mercy High School
See more
See less
Customer Support
Call Center Development
Spanish Translation
Project Planning
Management
Team Building
Spanish-English
Business Process Outsourcing (BPO)
Customer Service
Community Service
Customer Satisfaction
Leadership
HTML
Elementary Education
Sales
Teaching
Strategic Planning
Operations Management
Marketing
Recruiting
Sports Coaching
Girl Scout Leader
Spanish to English
Product Marketing
Training
Photoshop
School Districts
Church Services
Parenting
Art Education
Change Management
Employee Training
Public Speaking
Multicultural Marketing
Bilingual Communications
Writing
Fixing Things
Infrastructure
Spokesperson
Sales Presentations
Presentation Skills
Spanish
Succession Planning
Coaching
Conflict Resolution
See more
See less
Discover more about Gap Inc.What is Yvonne Onate-don email address?
Email Yvonne Onate-don at [email protected] and [email protected]. This email is the most updated Yvonne Onate-don's email found in 2026.
How to contact Yvonne Onate-don?
To contact Yvonne Onate-don send an email to [email protected] or [email protected]. (updated on January 06, 2025)
What company does Yvonne Onatedon work for?
Yvonne Onatedon works for Gap Inc.
What is Yvonne Onatedon's role at Gap Inc.?
Yvonne Onatedon is Customer Service Consultant
What is Yvonne Onatedon's Phone Number?
Yvonne Onatedon's phone (213) ***-*362
What industry does Yvonne Onatedon work in?
Yvonne Onatedon works in the Telecommunications industry.
Yvonne Onatedon Email Addresses
Yvonne Onatedon Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Yvonne Onatedon
General Engineer at U.S. Department of Energy (DOE)
Merchandising Specialist at Best Buy
Systems Analyst Business Solutions 5 at GE Oil & Gas
Software Engineer at Gap Inc.
Sr. Manager Operations at Gap Inc. Direct
Sr. Manager Mexico, Account Management, Strategic and Alliances LATAM at Gap Inc.
Software Engineer at Gap Inc.
Software Engineer at Gap Inc.
Software Engineer at Gap Inc.
Software Engineer at Gap Inc.
Sr. Techincal Designer at Gap Inc.
Software Engineer at Gap Inc.
Staff Software Engineer at Gap Inc.
Show more
Show less