Yda F

Yda F. currently serves as a Business Development professional at Laivly, an innovative AI and Automation platform tailored for contact centers. In this role, Yda leverages her extensive experience in SaaS sales, digital marketing, and relationship building to drive strategic growth and expand Laivly’s market presence. Her expertise in inbound and outbound sales, combined with a deep understanding of customer experience (CX) and artificial intelligence (AI), positions her as a key player in identifying and nurturing new business opportunities within the contact center industry.

At Laivly, Yda is instrumental in developing targeted outreach strategies, utilizing social selling and SEO/SEM techniques to generate high-quality leads and foster long-term client relationships. Her ability to articulate complex AI-driven solutions in a compelling manner has been pivotal in onboarding enterprise clients and demonstrating how Laivly’s automation tools can optimize contact center operations, improve agent productivity, and enhance customer satisfaction.

Yda’s versatility across industries—ranging from education and software sales to hospitality and finance—enables her to adapt her approach to diverse client needs, ensuring tailored solutions that align with their digital transformation goals. Her skill set in digital marketing and SaaS sales complements her strategic mindset, allowing her to navigate competitive landscapes and position Laivly as a leader in AI-powered contact center solutions. Through her proactive relationship management and consultative sales approach, Yda continues to drive growth, foster innovation, and solidify Laivly’s reputation as a trusted partner in the contact center technology space.