Yasser Ilayan
Senior Software Quality Readiness and Triage Engineer at General Motors | Detroit Metropolitan Area
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Yasser Ilayan is a highly accomplished Senior Software Quality Readiness and Triage Engineer at General Motors, bringing over a decade of experience in Software Quality Engineering and Validation. His expertise spans critical areas such as Over-the-Air Software Re-flash, Data Integration, and SAP/EDI Implementation, with a particular focus on telematics, infotainment, and in-vehicle applications. Yasser plays a pivotal role in ensuring the seamless functionality of connectivity features and their entitlements, which are essential for enhancing the overall customer experience.
In his current position, Yasser investigates end-to-end system performance and customer experience issues, leveraging technical data to devise cost-effective containment and resolution strategies. His analytical skills are complemented by his proficiency in API testing and quality management, enabling him to identify and address potential issues before they impact users. By acting as a liaison between technical teams and call center operations, Yasser ensures that customer feedback is effectively communicated and integrated into system improvements post-implementation.
Key projects under Yasser's leadership include supporting Buy-Off Ride events, where he meticulously evaluates system performance and user satisfaction. His adeptness in utilizing tools like Hive for data analysis and Microsoft Excel for documentation further enhances his ability to drive quality assurance processes. With a strong foundation in requirements analysis and integration, Yasser is committed to delivering high-quality software solutions that meet the evolving needs of the automotive industry, ultimately contributing to General Motors' mission of providing exceptional customer experiences through innovative technology.
Senior Software Quality Readiness and Triage Engineer at General Motors in June 2021 to September 2024
FOTA (Firmware Over The Air) Software Validation Engineer at General Motors in November 2018 to June 2021
Lead Test Engineer at General Motors in July 2015 to November 2018
Data Integration- Software Developer at General Motors in April 2014 to July 2015
SAP/ EDI Application Analyst at MAHLE in September 2013 to April 2014
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University of Michigan-Dearborn, Bachelor of Business Administration (BBA), August 2026
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Hadoop
API Testing
Azure Infrastructure as a Service (IaaS)
Azure Databricks
Jira Align
Microsoft Azure
Sterling Integrator
IDoc
EDI ANSI X12
Data Analysis
Testing Process
Quality Management
Hive
Automotive Infotainment
Telematics
Wireshark
Controller Area Network (CAN)
CAN bus
Ethernet
Windows
SAP
Customer Service
Microsoft Office
EDI
Microsoft Excel
HTML
English
SQL
Microsoft Word
SAP R/3
Software Documentation
ERP
Windows 7
Business Analysis
Integration
Requirements Analysis
Process Improvement
SAP ERP
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Discover more about General MotorsWhat is Yasser Ilayan email address?
Email Yasser Ilayan at [email protected] and [email protected]. This email is the most updated Yasser Ilayan's email found in 2026.
What is Yasser Ilayan phone number?
Yasser Ilayan phone number is 3134785581.
How to contact Yasser Ilayan?
To contact Yasser Ilayan send an email to [email protected] or [email protected]. If you want to call Yasser Ilayan try calling on 3134785581. (updated on September 01, 2024)
What company does Yasser Ilayan work for?
Yasser Ilayan works for General Motors
What is Yasser Ilayan's role at General Motors?
Yasser Ilayan is Senior Software Quality Readiness and Triage Engineer
What industry does Yasser Ilayan work in?
Yasser Ilayan works in the Information Technology & Services industry.
Yasser Ilayan Email Addresses
Yasser Ilayan Phone Numbers
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