Yamila Colangelo

Yamila Colangelo is a seasoned Key Account Manager at SurFrigo, where she leverages her extensive experience in both national and multinational companies to drive results across various operational domains. With a strong focus on innovation, customer care, logistics, trade, and commercial strategies, Yamila has established herself as a pivotal figure in the organization. Her current role involves the development of a robust client portfolio, emphasizing both volume and revenue growth. She is adept at identifying opportunities for operational efficiency, working diligently to enhance response times and streamline supply chain dynamics.

One of Yamila's key projects at SurFrigo includes the implementation of continuous improvement initiatives that not only optimize customer service but also enhance incident management processes. By utilizing her expertise in SAP BW and Remedy AR System, she effectively analyzes sales forecasts and develops actionable insights that drive strategic decision-making. Her proficiency in business intelligence tools allows her to monitor market trends and customer needs, ensuring that SurFrigo remains competitive in a rapidly evolving industry.

Yamila’s collaborative approach and strong team leadership skills enable her to foster a culture of teamwork, ensuring that all stakeholders are aligned towards common goals. Her commitment to exceptional customer relations is evident in her proactive engagement with clients, which has significantly improved satisfaction rates. Fluent in English and skilled in Microsoft Excel, she is well-equipped to navigate the complexities of the global market, making her an invaluable asset to SurFrigo as they continue to innovate and expand their market presence.