Yale Clair
Premier Technical Account Manager at Apptio, an IBM Company | Brunswick, Maine, United States
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Yale Clair is a seasoned Premier Technical Account Manager at Apptio, an IBM Company, bringing over 20 years of extensive experience in the IT industry. His role is pivotal in guiding clients through the complexities of financial management and optimization using the Apptio One suite of products. Yale excels in fostering strong customer relationships, leveraging his superior interpersonal skills to act as a trusted advisor. He is dedicated to ensuring that clients not only understand the capabilities of Apptio solutions but also maximize their potential to achieve strategic business goals.
Currently, Yale is focused on key projects that involve implementing FinOps practices, which bridge the gap between finance and IT, enabling organizations to manage their cloud costs effectively. His expertise in Cloudability allows him to assist clients in gaining visibility and control over their cloud spending, ensuring that they can make informed budgeting and cost analysis decisions. Additionally, Yale's proficiency in Microsoft O/S support and SQL database management enhances his ability to troubleshoot and resolve complex issues, acting as a vital intermediary between clients and Apptio's support and engineering teams.
Yale is also passionate about coaching and developing employees, empowering them to reach their full potential in their roles. His comprehensive knowledge of SaaS, disaster recovery, and IT management positions him as a key resource for clients navigating the ever-evolving landscape of technology. By bringing together the necessary resources and expertise, Yale ensures that his clients are well-supported, ultimately leading to successful outcomes and long-lasting partnerships.
Premier Technical Account Manager at Apptio, an IBM Company in April 2022 to Present
Senior Engineer at Econolite in May 2017 to March 2022
Systems Administrator at City of Golden in December 2009 to November 2016
IT Service Desk at Unison Systems in October 2009 to December 2009
Systems Administrator at The Trizetto Group in October 2006 to September 2009
Owner/Operator at Quality Aqua in May 2004 to May 2008
Project Manager at Johns Manville in May 2000 to May 2004
IT Consultant at Paranet – Sprint Paranet in May 1998 to May 2000
Field Engineer at Treev in March 1995 to May 1998
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Texas A&M University, Bachelor of Business Administration (BBA), October 1988 to October 1991
Buffalo High School
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Communication
Customer Satisfaction
Customer Retention
Software as a Service (SaaS)
Business Process Improvement
Project Management
Project Planning
Citrix
Disaster Recovery
Active Directory
SharePoint
System Administration
IT Operations
IT Management
Team Leadership
Windows Server
Vendor Management
Microsoft Exchange
Management
Networking
Data Center
VMware
Technical Support
Information Technology
Microsoft Products
Troubleshooting
Storage Area Network (SAN)
Server Administration
System Deployment
Servers
Server Architecture
Customer Service
Training
Leadership
Project Coordination
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Discover more about Apptio, an IBM CompanyWhat is Yale Clair email address?
Email Yale Clair at [email protected] and [email protected]. This email is the most updated Yale Clair's email found in 2026.
What is Yale Clair phone number?
Yale Clair phone number is 7206909925.
How to contact Yale Clair?
To contact Yale Clair send an email to [email protected] or [email protected]. If you want to call Yale Clair try calling on 7206909925. (updated on August 27, 2024)
What company does Yale Clair work for?
Yale Clair works for Apptio, an IBM Company
What is Yale Clair's role at Apptio, an IBM Company?
Yale Clair is Premier Technical Account Manager
What industry does Yale Clair work in?
Yale Clair works in the Financial Services industry.
Yale Clair Email Addresses
Yale Clair Phone Numbers
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