Wing Chan
Crisis Strategy & Operations Group, MOH Manager (Case Management) | CMOTG (Call Center) at Ministry of Health (Singapore) | Singapore
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Wing Thim Chan currently serves as a key member of the Ministry of Health (Singapore), within the Crisis Strategy & Operations Group, where he plays a pivotal role in managing healthcare crisis response and operational coordination. As a MOH Manager (Case Management) within the CMOTG Call Center, Wing Thim leverages his extensive expertise in healthcare administration, crisis management, and stakeholder engagement to ensure the seamless delivery of critical health services during times of heightened demand, such as during public health emergencies or outbreaks.
In his role, Wing Thim is responsible for overseeing outbound patient communications, performing detailed triage through information collation, and ensuring accurate conveyance of instructions and care pathways. His proficiency in contact center operations, combined with his skills in root cause analysis and key metrics tracking, enables him to optimize service delivery and improve patient experience. He coordinates closely with healthcare providers and emergency response teams to ensure timely and effective patient management, demonstrating strong project management and strategic planning capabilities.
Wing Thim’s expertise extends to implementing innovative solutions for crisis response, utilizing data-driven approaches to enhance operational efficiency and stakeholder engagement. His background in document management and customer success further supports his ability to handle complex inquiries and maintain high standards of service quality. With a results-driven mindset, Wing Thim continually seeks opportunities to contribute to impactful initiatives that strengthen Singapore’s healthcare resilience, demonstrating a commitment to strategic problem-solving and organizational excellence in the face of healthcare challenges.
Crisis Strategy & Operations Group, MOH Manager (Case Management) | CMOTG (Call Center) at Ministry of Health (Singapore) in December 2022 to Present
Crisis Strategy & Operations Group, MOH Manager (Case Management) | HSG Ambassador at Ministry of Health (Singapore) in July 2023 to December 2023
Crisis Strategy & Operations Group, MOH Manager (Case Management) | CMTG (Call Center Reporting) at Ministry of Health (Singapore) in December 2022 to July 2023
Crisis Strategy & Operations Group, MOH Manager (Case Management) | CMTG (Call Center) at Ministry of Health (Singapore) in January 2022 to December 2022
DHL Customer Service Officer at DHL in August 2021 to January 2022
Caregiving at Career Break in January 2018 to January 2020
Jones Lang Lasalle Acting Facilities Lead/Facilities Coordinator at JLL in January 2017 to January 2018
Health Promotion Board Project Coordinator at Health Promotion Board in January 2016 to January 2016
Resorts World Sentosa Assistant Manager, Documentation Control & Project Lead at Resorts World Sentosa in January 2010 to January 2016
Sales Operations Support Manager at Hewlett-Packard APJ Sales Operations in January 2006 to January 2010
Program Lead, Internet Marketing Services at Hewlett-Packard APJ Internet Marketing Services in January 2004 to January 2006
See more
See less
University of Bradford, Bsc (Honours) in Business and Management Studies (Major in Marketing), July 1993
A*STAR SIMTech & ARTC - Knowledge Transfer Office, Certification of Achievement, July 2026
Singapore Institute of Retail Studies, Masterclass, July 2026
Singapore Institute of Retail Studies, Master Class, July 2026
Singapore Management University, Certificate of Proficiency in Data Protection Officer Training Hands-On, July 2026
Marketing Institute of Singapore, Associate’s Degree, July 1999 to July 2026
University of Bradford, Bachelor’s Degree, July 1993 to July 1995
Temasek Polytechnic, Associate’s Degree, July 1992 to July 1993
Singapore Institute of Management, July 1991 to July 1993
Singapore Polytechnic, July 1984 to July 1985
Civil Service College Singapore, Certificate of Accomplishment, July 2026
Civil Service College Singapore, Certificate of Accomplishment, July 2026
Civil Service College Singapore, Certificate of Accomplishment, July 2026
Literacy Empowerment Singapore, Certificate of Accomplishment, July 2026
See more
See less
Public Records
Subject Indexing
Record Keeping
Electronic Filing
Archives Management
Customer Satisfaction
Service Delivery
Customer Contact
Confidentiality
Operational Excellence
Tiktok Marketing
TikTok Creator Marketplace
Python (Programming Language)
Tableau
Strategic Thinking
Operations
Customer Success
Customer Insight
Business Insights
Analytics
Sales Processes
Problem Solving
Presentations
Presentation Skills
Interpersonal Communication
KPI Reporting
Key Performance Indicators
Reports Analysis
KPI Implementation
KPI Dashboards
Key Metrics
Root Cause Problem Solving
Root Cause Analysis
Regional Integration
Lead Generation
Closed Loop Marketing
CRM Databases
Customer Service Operations
Data Management
Data Analytics
Contact Center Operations
Management Systems
Stakeholder Management
Information Flow
Dissemination Of Information
Communication
Overall Equipment Effectiveness
Data Mining
Data Analysis
Digital Transformation
Control Forms creation
Attention to Detail
High Level Of Accuracy
Microsoft Power BI
Managing Workflow
Document Management
On call support
Contact Center Management
Knowledge Management
Call Center Administration
Call centre tool
Customer Relation Management
Customer Engagement
Contact Centers
On-call Support
Client management
Standard Operating Procedure (SOP)
Facility Management (FM)
Marketing Campaign Management
Reporting & Analysis
Training
Documentation
Project Management
System Administration
Microsoft Office
Customer Service
Microsoft Excel
Leadership
Microsoft Word
Research
Microsoft PowerPoint
Public Speaking
Social Media
Marketing
SharePoint
Siebel
Electronic Data Management
See more
See less
Discover more about Ministry of Health (Singapore)What is Wing Thim Chan email address?
Email Wing Thim Chan at [email protected] and [email protected]. This email is the most updated Wing Thim Chan's email found in 2026.
How to contact Wing Thim Chan?
To contact Wing Thim Chan send an email to [email protected] or [email protected]. (updated on February 27, 2025)
What company does Wing Chan work for?
Wing Chan works for Ministry of Health (Singapore)
What is Wing Chan's role at Ministry of Health (Singapore)?
Wing Chan is Crisis Strategy & Operations Group, MOH Manager (Case Management) | CMOTG (Call Center)
What is Wing Chan's Phone Number?
Wing Chan's phone +44 ** **** *270
What industry does Wing Chan work in?
Wing Chan works in the Hospital & Health Care industry.
Wing Chan Email Addresses
Wing Chan Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Wing Chan
Director at Fu Lin
Finance Manager at DNV
SENIOR ESTATE MANAGER at HDB