Wilson Nguru
Information Technology Service Delivery Manager at Airtel Kenya | Kenya
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Wilson Nguru currently serves as the Information Technology Service Delivery Manager at Airtel Kenya, where he plays a pivotal role in driving the company's digital transformation and IT service excellence. With over 15 years of extensive experience in the Energy and Telecom sectors, Wilson brings a strategic and technical acumen that ensures seamless delivery of complex IT solutions aligned with business objectives. His leadership focuses on optimizing service strategy, managing outsourcing partnerships, and spearheading transformation projects that enhance operational efficiency and customer experience.
At Airtel Kenya, Wilson oversees critical initiatives such as digital engineering, IT service transformation, and the deployment of innovative fintech services like Airtel Money. His expertise in enterprise architecture, cloud services, and digital channels enables him to streamline service delivery, improve billing systems, and support scalable ERP implementations. Wilson’s deep understanding of telecom operations and partner management ensures that service levels are maintained while fostering strong vendor relationships.
His skills in budgeting, managed services, and project delivery are instrumental in managing large-scale programs that impact millions of users. Wilson’s approach emphasizes business process optimization, agile project management, and leveraging emerging technologies to stay ahead in a competitive telecommunications landscape. His leadership not only ensures the reliable delivery of IT services but also drives strategic initiatives that contribute to Airtel Kenya’s growth and digital innovation. Through his expertise in IT strategy and team management, Wilson continues to elevate Airtel’s technological capabilities, positioning the company as a leader in mobile communications and digital financial services in the region.
Information Technology Service Delivery Manager at Airtel Kenya in June 2021 to Present
Technical Manager at Solutions General Kenya Ltd in August 2018 to May 2021
Electrical Engineer at Solutions General Ltd in April 2016 to July 2018
Managed Services lead at IBM E.A. in January 2011 to March 2016
Technical Support Specialist at Airtel Kenya in January 2009 to December 2010
Senior Planning Engineer at Telkom Kenya - Orange in October 2003 to December 2008
See more
See less
Association of Energy Engineers, Certified Energy Manager
Insitute of Six Sigma Professionals, Green Belt Certified
University of Nairobi, Msc
University of Nairobi, Bachelor of Science
See more
See less
JavaScript
Representational State Transfer (REST)
Digital Transformation
Data Governance
Budgeting
Telecommunications Systems
ITIL Certified
Databases
Managed Services
ITIL
Sales
Program Management
Engineering
Cloud Computing
Vendor Management
IT Strategy
Presales
New Business Development
Customer Experience
AutoCAD
Mobile Communications
IT Management
Energy Efficiency
IT Operations
Teamwork
Business Process
IT Service Management
Service Delivery
Auditing
Operations Management
Agile Methodologies
Java
Performance Management
Project Delivery
Project Engineering
SQL
Leadership
Cross-functional Team Leadership
Telecommunications
Integration
Project Management
IP
VAS
Strategy
Technical Support
Internet Protocol (IP)
Network Design
Project Planning
Switches
GSM
Networking
Renewable Energy
Electrical Engineering
Customer Service
Customer Relationship Management (CRM)
Product Development
Sales Operations
Solar Energy
Solar PV
Renewable Energy Systems
Energy Management
Energy Audits
See more
See less
Discover more about Airtel KenyaWhat is Wilson Nguru email address?
Email Wilson Nguru at [email protected] and [email protected]. This email is the most updated Wilson Nguru's email found in 2026.
How to contact Wilson Nguru?
To contact Wilson Nguru send an email to [email protected] or [email protected]. (updated on August 08, 2024)
What company does Wilson Nguru work for?
Wilson Nguru works for Airtel Kenya
What is Wilson Nguru's role at Airtel Kenya?
Wilson Nguru is Information Technology Service Delivery Manager
What is Wilson Nguru's Phone Number?
Wilson Nguru's phone (**) *** *** 361
What industry does Wilson Nguru work in?
Wilson Nguru works in the Construction industry.
Wilson Nguru Email Addresses
Wilson Nguru Phone Numbers
Get a free list of similar prospects, filtered by title, company, or industry.
Build your Prospect ListPeople like Wilson Nguru
[Secondment] Senior Manager - Business Development & Operation Dpt. at Kyoto Fusioneering
Credit Officer at CIMB BANK BERHAD
Business Owner at Self-employed