William Tejeda Email & Phone Number

William Tejeda

Support Team Associate at Odyssey | New York, New York, United States

William Tejeda Socials
About William Tejeda

William Tejeda is a dedicated Driver/Customer Support Coordinator at Revel, where he leverages nearly a decade of experience in customer experience and support to enhance the interactions between drivers and riders. In his current role, William serves as the vital first point of contact for team members and drivers, adeptly navigating a variety of challenges that arise in high-pressure situations. His expertise in online support and customer service enables him to effectively address technical issues and provide roadside assistance, ensuring that both drivers and riders receive timely and empathetic solutions.

William's proficiency with tools like Zendesk and Intercom allows him to manage an impressive workload, consistently resolving over 300 support tickets weekly. His ability to multitask and prioritize responsibilities is critical in maintaining smooth day-to-day operations, as he balances the demands of urgent customer inquiries with ongoing support initiatives. He is particularly skilled in emergency services, bringing a calm and collected approach to crisis situations, which is essential in the fast-paced environment of ride-sharing.

Beyond his technical skills, William's commitment to mental health first aid and public speaking enhances his ability to connect with customers on a deeper level, fostering a supportive atmosphere that prioritizes empathy. His background in law enforcement further enriches his problem-solving capabilities, allowing him to approach complex issues with a unique perspective. As he continues to innovate and improve the customer experience at Revel, William remains focused on creating solutions that not only meet immediate needs but also contribute to long-term satisfaction and loyalty among drivers and riders alike.

William Tejeda Work
1 experience icon

Support Team Associate at Odyssey in February 2025 to Present

2 experience icon

Driver/Customer Support Coordinator at Revel in April 2024 to October 2024

3 experience icon

Customer Experience Fellowship | CX Fellow at KindWork in November 2023 to January 2024

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William Tejeda Education

State University of New York College at Potsdam, Bachelor of Arts - BA, November 2026

Borough of Manhattan Community College, November 2026

William Tejeda Skills

Reporting & Analysis

High Level Of Accuracy

Conflict Resolution

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About William Tejeda's Current Company
Frequently Asked Questions about William Tejeda

What is William Tejeda email address?

Email William Tejeda at [email protected] and [email protected]. This email is the most updated William Tejeda's email found in 2026.

How to contact William Tejeda?

To contact William Tejeda send an email to [email protected] or [email protected]. (updated on August 27, 2024)

What company does William Tejeda work for?

William Tejeda works for Odyssey

What is William Tejeda's role at Odyssey?

William Tejeda is Support Team Associate

What is William Tejeda's Phone Number?

William Tejeda's phone (212) ***-*378

What industry does William Tejeda work in?

William Tejeda works in the Information Technology & Services industry.

William Tejeda Email Addresses

Email William Tejeda at [email protected] and [email protected]. This email is the most updated William Tejeda's email found in 2026.

William Tejeda Phone Numbers

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