Will Heffern
Sales Manager at OMSI | Portland, Oregon, United States
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Will Heffern currently serves as the Sales Manager at the Oregon Museum of Science and Industry (OMSI), where he leverages his extensive experience in the museum sector to drive revenue and enhance visitor engagement. Since joining OMSI in September 2015 as an Inbound Sales Coordinator, Will has progressively taken on more responsibilities, culminating in his current role as Program Sales Manager since August 2017. His expertise lies in developing innovative sales strategies that align with the museum's mission to inspire curiosity and foster learning through science and technology.
In his role, Will has successfully led key projects that have significantly increased program participation and overall sales. He has implemented effective retail category management practices that optimize product offerings in the museum's gift shop, ensuring a diverse range of items that cater to the interests of visitors. Additionally, he has spearheaded event planning initiatives that not only enhance customer satisfaction but also elevate the museum's profile within the community. His adeptness in project management and time management has allowed him to coordinate large-scale events seamlessly, while his skills in employee training ensure that staff are well-equipped to provide exceptional service.
Will’s background in nonprofit organizations enriches his understanding of the unique challenges and opportunities within the museum industry. His strong public speaking abilities enable him to effectively communicate with various stakeholders, from volunteers to corporate partners, fostering relationships that are crucial for the museum's success. With a Bachelor of Arts in English Studies from the State University of New York at Albany, Will combines his passion for storytelling with his sales acumen to create compelling narratives that resonate with visitors and drive engagement at OMSI.
Sales Manager at OMSI in September 2015 to Present
Assistant Manager Retail and Facility Rentals / Weekend Museum Manager at Museum of Discovery in July 2012 to September 2015
Retail Sales Associate at Pottery Barn/ Williams-Sonoma, Inc. in October 2008 to August 2013
Visual Team Leader at Teavana in November 2010 to November 2011
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University at Albany, Bachelor of Arts (BA)
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Teamwork
Project Management
Customer Service Management
Sales and Marketing
Time Management
Employee Training
Management
Team Leadership
Direct Sales
Sales
Sales Processes
Customer Experience
Sales Management
Account Management
Event Planning
Visual Merchandising
Event Management
Volunteer Management
Customer Satisfaction
Retail Sales
Retail Category Management
Events Coordination
Museum Group Admission Coordination
Customer Service
Nonprofits
Public Speaking
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Discover more about OMSIWhat is Will Heffern email address?
Email Will Heffern at [email protected]. This email is the most updated Will Heffern's email found in 2026.
What is Will Heffern phone number?
Will Heffern phone number is 5019608461.
How to contact Will Heffern?
To contact Will Heffern send an email to [email protected]. If you want to call Will Heffern try calling on 5019608461. (updated on September 03, 2024)
What company does Will Heffern work for?
Will Heffern works for OMSI
What is Will Heffern's role at OMSI?
Will Heffern is Sales Manager
What industry does Will Heffern work in?
Will Heffern works in the Museums & Institutions industry.
Will Heffern Email Addresses
Will Heffern Phone Numbers
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