Wick Swain
Software Engineering Manager at NICE | Salt Lake City, Utah, United States
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Wick Swain is a seasoned Software Engineering Manager at NICE, bringing over 15 years of extensive experience in software development and project management. With a robust background in both computer science and business management, Wick has honed his expertise in leading diverse teams across various geographies, including in-house, near-shore, and off-shore setups. Currently, he supervises a talented group of 17 software engineers, divided into two agile teams, dedicated to developing high-performance services that facilitate an impressive 600,000 transactions daily for call center SaaS applications.
Under Wick's leadership, the teams leverage a cutting-edge technology stack that includes Node.js and C#, alongside a suite of AWS cloud services such as EC2, S3, Lambda, SNS, and SES. This technical proficiency is complemented by a strong command of containerization and orchestration tools like Docker and Kubernetes, as well as CI/CD practices using Git and Jenkins. Wick's hands-on approach to management fosters a culture of collaboration and innovation, ensuring that the teams remain agile and responsive to the dynamic needs of the business.
Wick is also deeply involved in strategic project initiatives, working closely with product owners to align technical capabilities with business objectives. His commitment to continuous improvement and excellence in software engineering not only enhances the operational efficiency of the services provided but also drives customer satisfaction in a competitive market. With a keen eye for emerging technologies and industry trends, Wick Swain is a pivotal force in shaping the future of software solutions at NICE.
Software Engineering Manager at NICE in March 2021 to Present
Software Engineering Manager at O.C. Tanner in February 2019 to November 2020
Full Stack Engineer at Savage in June 2017 to February 2019
Senior Manager, Global Engineering at Axis41, A Merkle Company in October 2013 to June 2017
Software Development Manager at Savage Services in July 2009 to September 2013
Lead Architect at Axis41 in September 2007 to July 2009
Senior Software Engineer at Nokia in January 2005 to January 2007
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University of Utah, MBA, October 1992 to October 1993
Brigham Young University, MS, October 1988 to October 1990
Brigham Young University, BS, October 1981 to October 1987
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Ant
JSTL
JDBC
Servlets
Struts
CVS
JSP
Subversion
JavaScript
Maven
JBoss
JPA
Tomcat
Hibernate
Axis
Eclipse
XSLT
AJAX
NetBeans
Selenium
Seam
XSL-FO
Glassfish
EJB
JUnit
JSF
SOAP
Hudson
J2EE
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Discover more about NICEWhat is Wick Swain email address?
Email Wick Swain at [email protected] and [email protected]. This email is the most updated Wick Swain's email found in 2026.
How to contact Wick Swain?
To contact Wick Swain send an email to [email protected] or [email protected]. (updated on September 02, 2024)
What company does Wick Swain work for?
Wick Swain works for NICE
What is Wick Swain's role at NICE?
Wick Swain is Software Engineering Manager
What is Wick Swain's Phone Number?
Wick Swain's phone (801) ***-*316
What industry does Wick Swain work in?
Wick Swain works in the Computer Software industry.
Wick Swain Email Addresses
Wick Swain Phone Numbers
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