Whitney Potsus
Technical Documentation Consultant at Connected Content | Shelton, Connecticut, United States
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Whitney Potsus is a dynamic Technical Documentation Consultant at Connected Content, where she leverages her extensive experience in both user engagement and content creation to drive innovative documentation strategies. With a strong foundation in copy editing and software documentation, Whitney excels in crafting clear, user-friendly content that meets the needs of diverse audiences. Her role involves not only developing comprehensive content management systems but also establishing editorial standards that enhance the quality and consistency of documentation across various platforms.
Currently, Whitney is spearheading several key projects aimed at optimizing content development processes and improving translation management practices. By implementing strategic planning initiatives, she ensures that documentation aligns with organizational goals while also addressing user needs effectively. Her expertise in project management and budget management allows her to oversee multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
In addition to her technical skills, Whitney is passionate about training and development, fostering a collaborative environment where writing teams can thrive. She actively promotes tool adoption, such as RoboHelp, to streamline workflows and enhance productivity. By channeling her enthusiasm for team development, Whitney not only elevates the quality of documentation but also empowers her colleagues to excel in their roles. Her commitment to creating impactful content strategies positions her as a valuable asset in the ever-evolving landscape of technical communication.
Technical Documentation Consultant at Connected Content in November 2018 to Present
Documentation Manager at Subway in July 2015 to October 2018
Senior Technical Writer - Technology Division at Subway in October 2012 to July 2015
Technical Writer - Information Systems at Subway in July 2011 to October 2012
Freelance Writer & Editor at Connected Content in November 1996 to October 2011
Senior Technical Writer at AIS Consulting/Sila Solutions Group in January 2006 to December 2010
Continuing Education Course Developer & Instructor at Connecticut Community Colleges in January 2005 to January 2008
Senior Technical Writer at Valassis in July 2000 to December 2005
Technical Writer at Retail Marketing Systems, LLC (RMS) in December 1997 to July 2000
Assistant Editor - PC Novice Magazine at Sandhills Publishing in September 1994 to November 1996
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University of Missouri-Columbia, M.A.
Western Connecticut State University, B.A.
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Technical Writing
Editing
Copy Editing
Technical Documentation
Software Documentation
Newsletters
Publications
Content Management
Writing
Publishing
Content Development
Proofreading
Documentation
Web Content
Content Strategy
Project Management
Budget Management
Strategic Planning
Agile Methodologies
Visio
Adobe Acrobat
JIRA
Distributed Team Management
Management
Time Management
Coaching
Training & Development
Communication
Relationship Building
Technical Communication
Online Help
Manuals
FrameMaker
MadCap Flare
Indexing
SnagIt
Release Notes
Style Guides
Annual Budgets
Editorial
Feature Articles
MadCap Lingo
RoboHelp
Single Sourcing
Confluence
Team Development
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What is Whitney Potsus email address?
Email Whitney Potsus at [email protected]. This email is the most updated Whitney Potsus's email found in 2026.
How to contact Whitney Potsus?
To contact Whitney Potsus send an email to [email protected]. (updated on February 16, 2025)
What company does Whitney Potsus work for?
Whitney Potsus works for Connected Content
What is Whitney Potsus's role at Connected Content?
Whitney Potsus is Technical Documentation Consultant
What is Whitney Potsus's Phone Number?
Whitney Potsus's phone (203) ***-*203
What industry does Whitney Potsus work in?
Whitney Potsus works in the Information Technology & Services industry.
Whitney Potsus Email Addresses
Whitney Potsus Phone Numbers
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